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Opinion Article Technology

Harnessing New Technology for Success in Boutique Hotels

With a BI solution in place, boutique hotel operators can have all the critical data they need – performance metrics, guest reviews, market benchmarking, and forecasted demand – delivered straight to their ... From mobile room-service ordering to AI-powered recommendations based on a guest’s previous stays, boutique hotels can tailor their services to each individual, making guests feel truly special.

Jason Q. Freed
By Jason Q. Freed, Hospitality Data Evangelist, Otelier
Supplier News Sales & Marketing

Asset Management & Hotel Service Optimization Takes Center Stage at HVMG’s First Engineering Conference

“For guests to have frictionless stays, all furnishings, fixtures and equipment must be routinely maintained, otherwise they will deteriorate, along with stay experiences, online reviews, and guest satisfaction ... “As technology and AI continue to build momentum across the hospitality industry, OpsTechPro will continue to innovate to meet our customers’ demands,” he said.

OpsTechPro
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Turn Social Into Commercial Growth

A two-day working summit, live and online, for hospitality teams ready to improve bookings, reputation and results.
KORDIE®
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

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Lighthouse
Supplier News Technology

Turneo Raises €2m Seed Funding led by Bessemer Venture Partners to further expand its revolutionary hospitality technology

This includes creating and publishing new activities, partnering with local providers, as well as reviewing activities data, insights and reviews from their guests. ... Fran Kauzlaric, co-founder of Turneo Data they are seeing from the 2024 Europe summer season is fantastic: guests who booked activities gave hotels on average 8% higher ratings on review sites, and over

Turneo Ltd
Opinion Article General Management

Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?

Currently, the European Union AI Act, Utah AI Policy Act, and Colorado AI Act all stand out as specific laws geared toward artificial intelligence, but the nature of artificial intelligence is that it ... That is challenging because it’s often the case that an AI system is developed with broad initial goals, making a continuing review of system requirements and goals essential.

Robert Braun
By Robert Braun, Partner, Jeffer Mangels Butler & Mitchell, LLP, JMM
Case Study Technology

How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management

Prior to implementing MARA's AI-powered review management solution, responding to this overwhelming number of reviews presented several challenges, particularly around efficiency, and quality of the responses ... Just like Edwardian Hotels London, you too can optimize your review management process and elevate your online reputation with MARA's AI solution.

MARA Solutions GmbH
Opinion Article Technology

Mapping the Guest Journey to Technology to Enhance the Guest Experience: Is Your Tech Stack Up to Par?

According to a study from TrustYou, the link between reviews and hotel conversion rates and pricing shows travelers are almost four times more likely to choose a hotel with higher review scores when the ... Hotels can use artificial intelligence (AI) to perform customer service tasks. AI can also help hotels learn more about travelers to tailor their experience to meet specific needs. Marketing.

Gregg Hopkins
By Gregg Hopkins, Founder & President, Get Hoppy Consulting