Enseo Begins a New Chapter as the Preeminent Technology for Modern Hospitality
The 26-year-old company expanded beyond entertainment to include WiFi, marketing, and monitoring through one platform.
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Red Roof Delivers Results, Innovation and Impact in 2025; Well Positioned for Continued Profitable Growth in 2026
Red Roof gained market share in 2025 with a 3,500-room development pipeline and 35% increase in new hotel executions.
SOCIETIES Q1 2026 Spotlights Google AI Travel Planning, Guerlain’s Waldorf Astoria Spa, and the Rise of Design-Driven Hospitality
Influence Society's Q1 2026 brief examines Google's AI travel tools, Guerlain's new Waldorf Astoria spa, and design-driven independents reshaping luxury hospitality.
Leading North American Hotel Wellness with Marriott’s Suzanne Holbrook
Holbrook discusses Marriott's rollout of wellness technology across luxury properties, including red light therapy, cold plunges, and vibroacoustic treatments to boost spa revenue.
By Adam Mogelonsky and Larry Mogelonsky
When Four Paws Check In: Sustainable Pet-Friendly Touchpoints for Hotels & Resorts
GCSTIMES offers eco-conscious pet amenities including wood key cards, detachable pet tags, and branded door hangers to enhance pet-friendly hospitality experiences.
Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
Canary's platform serves over 20,000 hotels worldwide and was selected based on verified reviews from 25,000+ hotel operators.
Booked in Seconds, Inside ChatGPT: A Conversation with Apaleo at ITB Berlin
Apaleo's founder demonstrates live hotel booking through ChatGPT, with 15-20 hotel groups already deploying AI agents in production.
Welcoming Every Guest, Including the Ones with Paws: GCSTIMES Pet-Themed Wooden Key Cards and Paper Card Holders for Hotels & Resorts
GCSTIMES offers wooden key cards with detachable pet tags for hotels, targeting the growing pet travel market.
Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
Hotels using the platform see 30% more F&B revenue through larger check sizes and higher order volume compared to traditional ordering.
How modern hotel technology solutions create a connected booking journey
Access Hospitality explains how disconnected hotel systems create booking abandonment and proposes integrated PMS/CRS solutions to streamline operations.
By Victoria Sparkes, Digital Content Writer for Hospitality, Access Hospitality
The Ever-Growing Importance of Certifications in Hospitality
EHL student research reveals 83% of travelers value sustainable travel, but guests often don't recognize certification logos despite appreciating underlying eco-practices.
Be Brave: A Conversation with Infor at ITB Berlin
Infor's David Poprawka argues hospitality must rebuild its data foundation before AI can succeed, showcasing AR proof-of-concepts for check-in and housekeeping.
The New Hotel AI Funnel: Discoverability vs. Transaction
The article argues hotels should prioritize AI discoverability over transaction infrastructure, as being recommended by AI systems is the gating factor for bookings.
By Stephanie Sparks Smith, CEO & Digital Matriarch, Cogwheel Marketing, Cogwheel Marketing & Analytics
Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS
Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.
Beyond the Water Bowl: The Key Strategy of Pet-Friendly Hospitality
The $500 billion global pet industry is driving hotels to create premium pet experiences as revenue streams, moving beyond basic pet tolerance to curated amenities and services.
Why Indie Hotels Need a North Star More Than Ever
The article argues independent hotels need clear strategic positioning beyond aesthetic appeal to compete effectively in an oversaturated boutique market.
By Sean Danson, Founder, CBO, Brand Architect, New Pantheon
How hotel self-service is transforming hospitality
The article explores how self-service technology helps hotels reduce labor costs while improving guest satisfaction through faster check-ins and automated services.
Expedia Group research reveals the future of business travel: TMC optimism high, but confidence lags in meeting traveler expectations
Survey of 214 TMC leaders across 10 countries shows 95% optimism for business travel growth but only 30-40% confidence in meeting rising traveler demands.
7 proven ways digital guest directories can transform the way guests interact with hotel amenities and services
IRIS outlines how digital directories can boost revenue through upselling, reduce staff workload, and provide real-time updates accessible via QR codes.
By Kate Fuller, Head of Marketing, IRIS
Tech to serve the Guest, wherever they are
The author argues hotels should replace fixed workstations with mobile devices to enable staff to serve guests anywhere, eliminating wait times and front desk bottlenecks.
By Kevin King, Chief Executive Officer, Shiji