built-in features that typically require multiple vendors and thousands of dollars in monthly spend. ... personalization tools Website accessibility protection built in—stay fully indemnified from accessibility complaints Travel insurance built in—add real value and convenience for guests AI-enabled CMS
The validation for our product from the market is clear, in both the US and Europe, and it is great to see how we are now powering ahead of any other hospitality company in terms of AI and agentic hospitality ... Mews is creating a modern technology standard, an AI-enabled hospitality operating system that helps solve the fragmentation we see in the industry.
SAN FRANCISCO – Sojern , the leading AI-powered marketing platform built for hospitality and recently acquired by RateGain , today announced that Red Roof , a leader in economy lodging, has adopted Sojern ... Sojern’s AI Concierge enhances every stage of the guest journey by automating routine interactions—from service requests and amenity questions to in-stay issue reporting—reducing front desk workload while
Nico Dingemans, Founder and Managing Director, Hospitality in Health (HIH), lays out a fictional but very concrete National Sustainable Gastronomy Strategy 2026 built around ten “Ps,” linking health, environment ... In partnership with the Ministry of Digital Economy, we are working on a comprehensive multi-metric solution that integrates blockchain and AI to monitor, benchmark, and rank sustainable gastronomy.
Even outside the hospitality industry, the lesson holds. JPMorgan Chase treats technolog y as a board-level priority, with the CEO directly involved in AI and data strategy. ... Shiji Insights anticipated this shift in 10 Reasons Why Upgrading Your PMS Is a Must in 2025 In this context, technical debt in hospitality is no longer simply an IT concern; it is a competitive disadvantage
in today’s event agendas. ... MCLEAN, Va. – As technology and artificial intelligence (AI) rapidly redefine how we connect, today’s most impactful meetings and events continue to be anchored in authentic, in-person moments that digital
Sean Danson, Founder and CEO of New Pantheon, maps out ten branding shifts that will define hospitality in 2026, from regenerative hospitality and AI-as-infrastructure to immersive storyworlds and quiet ... As I look at where hospitality is heading in 2026, one thing is clear: the future won’t be shaped by single forces moving cleanly in one direction.
The strongest support for AI is in fraud prevention and cybersecurity, with around 6 in 10 hoteliers recognising this area as a (very) helpful use case for AI. ... But even for the most popular use case, almost 1 in 5 do not find AI useful for fraud prevention.
He explores how AI will reshape hotel systems and roles and argues that the real long-term story is a cultural and workplace reordering where empathy and craft in hospitality gain ground on traditional ... AI is good at explicit data. In fact, not just good, but typically much better than humans.
Hospitality consultant Simone Puorto discusses his philosophy of intellectual mobility, consulting ethics, and the dangers of technological overconfidence in education. ... The interview is available in 2 versions: AI translated version (via HeyGen) Original Italian version
Developed in collaboration with Brewer Digital and deployed across Google Cloud and Vertex AI, Agentic Hospitality transforms guest interactions into revenue-generating, loyalty-enhancing journeys in real ... The company is powered by a best-in-class ecosystem of technology partners, each chosen for their leadership in AI, automation, data orchestration, and hospitality infrastructure.
This evolution reflects a fundamental change in hospitality. ... In October 2024, Quinta was awarded a Global Tech Award in the AI category.
Meng-Mei Chen, Author of Hospitality Vibes and Associate Professor at EHL, imagines a near future where travel journeys are stitched together by AI, robots, and smart environments, but the real magic of ... In the lobby, you meet your vibes host—a hospitality pro who's also a piano enthusiast, just like you. Maybe you'll jam together, or meet another guest who joins in.
In this article, I want to share what we’re seeing in the field: the real impact of AI and Automation on hotel teams, and why the future of hospitality is more human than ever. ... The Job Loss Fears I’ve heard the fear in people’s voices. Are we automating ourselves out of a job? It’s a question that surfaces in every conversation about AI and hospitality. And I get it.
AI moves from the margins to the core Artificial intelligence permeates through much of the discussion. Until now, AI in hospitality has largely lived in silos. ... When data lives in disconnected lakes outside the core platform, AI struggles to deliver real value.
In my work with F&B and hospitality teams, I’ve found the real transformation isn’t just in the tech it’s in the mindset. ... They’ll feel like they were meant to be there, in the moment. That’s where AI has real power not in replacing creativity, but in helping us be more in tune with the people we’re trying to reach.
This edition of the Pertlink Putting the AI into Hospitality series is written for hotel owners whose primary objectives are Valuation Growth Enhancement and Robust Cash Flow Management, not simply operational ... In today’s hospitality environment, asset value is shaped daily through margin discipline, service consistency, capital allocation, and governance quality.
If we envision AI working in a similar manner, we would have a master AI program that would act as an orchestra conductor – an AI orchestration layer as it’s being called – whose job is not to complete ... Adopting AI early helps organizations build internal capability, comfort, and agility in a rapidly changing landscape.
Simone Puorto, Head of Emerging Technologies at Hospitality Net, draws a sharp parallel between Google’s early “no ads” promise and today’s reassurances around ad-free, unbiased generative AI. ... AI as the ultimate UI .