How to menu engineer your team...and i guess you are doing it already
The author applies menu engineering principles to categorize staff into stars, cash cows, puzzles, and dogs for better shift planning.
By Fabian Bartnick, Founder, Infinito
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Leadership Is a Team Sport: What Hospitality Can Learn from the World's Greatest Athletes
What sport and hospitality have always had in common: it's never about the stadium or the hotel, it's about the team.
By Bernold Schroeder, International hotelier, entrepreneur, and mentor