Guest Experience Benchmark Report Q2 2026 Overview
Global GRI hit a record 87.3% in Q2 2026, with 3-star hotels improving fastest, Asia leading regionally, and review response speed emerging as a core reputation driver.
Global GRI hit a record 87.3% in Q2 2026, with 3-star hotels improving fastest, Asia leading regionally, and review response speed emerging as a core reputation driver.