What are the latest trends in the hospitality industry? As a testament to its resilience, agility and innovative spirit, this article reflects today’s increasingly dynamic hospitality industry in terms of its long, medium and short-term evolution. Discover the industry's adaptability and forward-thinking approach, shaping its trajectory in the face of challenges and opportunities, while staying attuned to the latest hospitality trends.
The first thing Sheila Haas noticed when she checked into an apartment hotel in Los Angeles recently was the smell: a sweet, metallic fragrance wafting through her room. “It triggered an asthma attack,” she says. Complaints to the management were met with a shrug. Too bad, a representative told her, “but you didn’t pay for a fragrance-free room.” “We had to stay elsewhere,” says Haas, who lives in Boynton Beach, Fla.
Spammers targeted hospitality-related business listings on Google services, modifying links in what appeared to be an attempt to drive traffic to a hotel bookings site. Google said Tuesday it was aware of and working to fix the issues, first reported by the blog Search Engine Land. The spam campaign replaced direct links to the websites of Marriott, Hilton, Holiday Inn and many other hotels to the domains "roomstobook.info" or "roomstobook.net" on Google Plus listings.