HSMAI Europe Channel present: The all-new Customer Journey.

HSMAI Region Europe present: "The all-new Customer Journey".An expert outlook on coming chellenges and opportunitiesfeaturingMonique Jaspers-Wijn Global head of Data Insights and Digital Media at TravelportSascha Dalig Senior Advisor JEEVES by RobotiseJonathon Liu Director of Revenue Strategy & Marketing glh HotelsSally Richards Managing Director RaspberrySky ServicesSuzie Thompson Vice President Commercial Red Carnation HotelsMark Haywood Senior Vice President - Europe, North Africa, The Caucuses, & Brazil at RateGainMichael Hucho Management expert in digital hotel and travel industrypowered by HSMAI Region EuropeIngunn Hofseth President & CEO HSMAI Region EuropeBenedicte Bøgh Office Manager at HSMAI Region Europe

HSMAI – Hospitality Sales and Marketing Association International – is a global membership organisation founded in the United States in 1927 and the world’s largest and most active association dedicated to sales, marketing, and revenue growth in the hospitality industry. HSMAI Region Europe is the European arm of the organisation. HSMAI Europe is committed to advancing commercial excellence across the hospitality sector through professional...