This Week in Hospitality Marketing Live Show 259 Recorded Broadcast

CoHostsAdele GutmanDean SchmitTristan HeawordBen HanleyStuart ButlerLily MockermanShow Notes00:05 — Cleanliness and Communication Continue to Drive Hotel Guest Satisfaction, J.D. Power Finds00:40 — How do you rate the culture of success? — Adele describes how.00:47 — “Where focus goes energy flows” — Stuart01:23 — Google GMB01:25 — Rate reduction and LOS strategies — Stuart01:38 — survey your guests as to why they travel to you and do when they stay02:13 — Show ends

Learn how to bring your guests and marketing efforts into balance. Use what digital tools you need, rather than what someone is selling. Create strategies that allow you down to a property level look good and feel connected to exactly the guests that want your location when they want it.