VENZA Reaction: Hotels Scored Profits With Massive Pandemic Cost Cuts

Only 45 percent of U.S. hotels achieved profitability last year, but some of those that did were able to net higher profit margins from a mix of cost cuts and new types of guests. Daniel Johnson gets a Reaction on this subject from Karen O'Neill, President-Americas at Knowcross and Iris Steinmetz, Senior Director Of Operations EMEA at HRS (Hospitality & Retail Systems).