Video

2nd International Research Symposium (15-16 April 2021) - The future of the hospitality profession

The crisis will probably change the way we work for years to come. Contactless transactions in hotels, home deliveries for restaurants, automatization and robotization… At the same time, when businesses re-open staff shortages may be even more problematic than before. prof. Tom Baum and Caro van Eekelen explain how they see the future of the hospitality profession.

Hotelschool The Hague
School-University

Hotelschool The Hague is one of the oldest independent specialist hospitality business schools in the world, with campuses in The Hague and Amsterdam. Ranked #7 worldwide in the QS World University Rankings by Subject 2026 and voted best public hotel school in the Netherlands every year since 2014, HTH prepares students to lead in an evolving global industry. Graduates hold management positions in hospitality organisations worldwide.