2nd International Research Symposium (15-16 April 2021) - The future of the hospitality profession

The crisis will probably change the way we work for years to come. Contactless transactions in hotels, home deliveries for restaurants, automatization and robotization… At the same time, when businesses re-open staff shortages may be even more problematic than before. prof. Tom Baum and Caro van Eekelen explain how they see the future of the hospitality profession.

Hotelschool The Hague, founded in 1929, is one of the oldest and most prominent independent hotel schools in the world. With campuses in The Hague and Amsterdam, the school educates more than 2,850 students to become future-facing hospitality professionals and managers in the hospitality industry. Since 2014, Hotelschool The Hague has been annually voted the best public hotel school in the Netherlands and is highly regarded globally according...