COLLECTIVE Hotelier PULSE Event - Recovery trends for Summer 2021

As Hoteliers shift focus toward upskilling the workforce to leverage the demand in the upturn, we catch up with Ben Thomas, Chief Commercial Officer at Penta Hotels to get his take on what hotels should do to support their teams and optimize the guest"s online journey and experiences.
To contribute to the Hotelier PULSE research, take our monthly survey: https://www.guestcentric.com/hotel-pulse-survey

Since 2008, GuestCentric has focused on one goal: giving hotels the tools to manage and grow their online business, independent of intermediaries. GuestCentric’s HyperCommerce platform connects marketing, distribution, booking, and revenue strategies into a single commercial ecosystem. This integrated approach enables hotels to reduce dependency on intermediaries, increase profitability, and respond faster to changing demand.