Hospitality Net TV
Video 7 September 2021

HITEC TV: Interview with Infor Hospitality Solutions' SVP & GM Jason Floyd

Hospitality Net's Alan Young talks with Jason Floyd, the Senior Vice President and General Manager of Infor Hospitality Solutions. Jason Floyd started out his career serving in the US Army, then he was grasped by the hospitality bug. For over 24 years, Jason has been committed to the hotel technology industry assisting hoteliers to find better ways to utilize technology to enhance revenues, guest expectations and service. This 30-minute interview offers insights into Jason"s background, his passion for our industry and how Infor is positioned to deliver primary multiple platforms (PMS, CRS, RMS, F&B, etc.) to the global hotel industry.

Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in more than 200 countries and territories improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. More info at https://www.infor.com/industries/hotels-resorts.

Timestamps

00:22
Introduction
01:49
How Jason landed in the hospitality industry
05:11
How Infor dealt with the last 18 months
08:35
Where did Infor focus its R&D spend in the last year
10:00
Adapting Infor products to new market demands during COVID
12:00
Hotels are looking for mobile-enabled applications 
14:15
Infor creating more efficiency in client-support delivery via chat
16:15
Adding Artificial Intelligence and machine learning into Infor applications
19:00
Opportunities of AI through Infor's human capital solutions
20:00
Working with Infor's visionary CEO Kevin Samuelson
22:10
How urban hotels have been dealing with COVID
24:35
Jason's take on how robotics will be used in hospitality
25:58
Where Jason sees Infor going in the next 12 to 18 months
27:30
Closing remarks

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HITEC TV: A chat with Jason Floyd of Infor - How the Past Has Influenced the Future

14 September 2021 — Jason Floyd started out his career serving in the US Army, then he was grasped by the hospitality bug. For over 24 years, Jason has been committed to the hotel technology industry assisting hoteliers to find better ways to utilize technology to enhance revenues, guest expectations and service.
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Related Event

HITEC Dallas 2021

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Kay Bailey Hutchison Convention Center Dallas — Dallas, TX United States
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