voco Queenstown

First announced in February 2026, the conversion to voco is a strategic move to align a centrally located, high-performing Queenstown asset with a premium brand proposition,  further capitalising on strong market conditions, and  sustained demand for high-quality accommodation in one of New Zealand’s most sought-after visitor destinations.

Matt Tripolone, Managing Director, IHG Hotels & Resorts Australasia & Pacific, said: “Queenstown is one of New Zealand’s most dynamic hotel markets, and voco is a brand that is well suited to the destination. The opening of voco Queenstown demonstrates the value that can be created when the right asset, the right market and the right brand come together. Working alongside our partners at Pro-invest Group and EVT Connect Hospitality, we’ve repositioned an already successful hotel to better meet evolving guest expectations while creating long-term value. 

The transition to voco involved a refurbishment of 227 guestrooms and suites led by Space Studios and a full redesign of the lobby and food and beverage spaces. 

Designed to reflect voco's warm, premium alpine setting, the redesigned lobby is flanked by fireplaces, voco’s signature scent and a curated playlist. Anchoring the lobby is Mīharo, an artwork by Māori artist Cheree Te Orangaroa Downes (Murihiku, Southland), woven from whītau harakeke and slumped glass in deep blues, purples and blacks that capture the light and landscape of Tāhuna (Queenstown). Meaning awe-inspiring, Mīharo is a record of relationships between people, place and the connections being made in the present. 

The new restaurant and bar, Mozzarella & Co., brings a refreshing personality to Queenstown dining. With a Mediterranean heart and a strong nod to the South Island, the concept centres on a show kitchen with wood-fired pizza oven, in-house bakery, and chef’s table experience. The outdoor terrace and lounge spaces, each centred around a firepit, and a private dining room for up to 14 guests complete voco's new offerings. 

All guest rooms and suites have received an upgrade with new bedding made from recycled materials, carpets made from recycled fishing nets, Antipodes plant-based amenities, aerated rain showers, smart TVs with Chromecast, high-speed Wi-Fi and 24/7 room service. Eighteen suites feature high-tech Dyson hair dryers and hair straighteners, Marshall Bluetooth speakers, and a premium minibar offering of cocktail mixers and pod coffee. New artwork in the corridors and textured walls reflect the hotel’s alpine surroundings. 

A notable feature of voco Queenstown is the introduction of the Resident Host, a new front-of-house role that combines concierge, porterage, and guest services into a single, highly visible point of guest connection. The Resident Host leads an intuitive, warm service style designed to create more personal guest connections and reflect the brand's 'reliably different' positioning.

The hotel's central location on the corner of Stanley and Sydney Streets, is within walking distance of the Queenstown lakefront and tourism hot spots. With onsite car parking, voco Queenstown is an ideal base for skiing at Coronet Peak, The Remarkables and Cardrona, and daytrips to Milford Sound.

voco Queenstown joins a growing portfolio of voco hotels across New Zealand and Australia, with properties now open in Auckland, on the Gold Coast, in Melbourne, Brisbane, the Hunter Valley, and Darwin. Globally, voco has surpassed 100 open hotels. 

To learn more or book, visit the website here.