Hotel Riu Palace Mexico

The complex features a total of 434 renovated rooms, prioritizing rest through soft tones, natural wood finishes, and warm lighting. Each accommodation integrates a functional living space with expansive windows that open onto terraces or balconies. Furthermore, the hotel houses five swimming pools distributed throughout its facilities.

What are the exclusive benefits provided by the new Elite Club service in Cancun?

The resort has reserved 56 superior category rooms for the Elite Club service, of which 30 include a private pool. This tier offers a personalized check-in process at an independent reception, as well as premium beverages.

Elite Club guests enjoy access to exclusive facilities, including an infinity pool with a private bar, as well as à la carte breakfast and a restaurant reserved for dinner service.

Renovated dining and entertainment offerings

The property features a diverse culinary selection comprising nine specialty restaurants, including the international buffet Don Julián, the Asian-inspired Miyagi, the Italian La Dolce Vita, the gourmet Krystal, the Steak House, the poolside restaurant Guacamole, the exclusive Elite Club restaurant, the Tiki Taco station, and the Pepe's Grill.

The beverage selection is distributed across six bars, including the Cubano lobby bar, the Capuchino patisserie, the 24-hour sports bar featuring an American Country menu, the Los Mariachi plaza bar, the Tequila swim-up bar, and the Elite Club bar. Guests enjoy continued access to the themed RIU Party events held at the adjacent Hotel Riu Tequila.

What is the impact of RIU Hotels & Resorts in Quintana Roo and Mexico?

With this reopening, RIU strengthens its network of 15 hotels in the state of Quintana Roo, out of a total of 23 operational properties in Mexico. The company generates nearly 8,000 direct jobs in Quintana Roo, contributing to a total of 14,000 employees across the country.

This renovation follows the recent reopening of the Hotel Riu Palace Peninsula in Cancun and precedes the upcoming inauguration of the Hotel Riu Palace Quintana Roo in Costa Mujeres.

Key facts regarding the renovation of the Hotel Riu Palace Mexico

• Location: Playa del Carmen, Quintana Roo.
• Original opening / renovation year: 1999 / September 2026.
• Total room capacity: 434 renovated rooms, of which 56 have been reserved for the Elite Club area.
• Upcoming projects: Construction of the Hotel Riu Palace Quintana Roo in Costa Mujeres.

Frequently asked questions about the reopening of the Hotel Riu Palace Mexico

1. Where is the Hotel Riu Palace Mexico located?

It is located beachfront within the residential area of Playacar, in Playa del Carmen, Quintana Roo, Mexico.

2. Which customer segment is the Hotel Riu Palace Mexico aimed at following its renovation?

The hotel operates under the Adults Only concept with All-Inclusive service.

3. What advantages does the Elite Club service offer at the Hotel Riu Palace Mexico?

It provides a private reception area for personalized check-in, 56 preferred rooms (30 featuring a private pool), an exclusive infinity pool with a swim-up bar, à la carte breakfasts, a dedicated restaurant for dinners, and premium beverages.

4. How many restaurants and bars does the Hotel Riu Palace Mexico feature?

It boasts 9 restaurants (international, Asian, Italian, gourmet, steakhouse, Mexican, grill, and an exclusive Elite Club venue) and 6 bars distributed throughout the property.

5. Do guests staying at the Hotel Riu Palace Mexico have access to RIU Party events?

Yes, your stay includes direct access to the signature RIU Party themed events hosted at the neighboring Hotel Riu Tequila.

6. How many hotels does RIU Hotels & Resorts operate in Quintana Roo and throughout Mexico?

RIU currently operates 15 hotels in the state of Quintana Roo, bringing our total portfolio to 23 properties across Mexico.

For further information or to make a reservation, please visit: www.riu.com