Mason was promoted from rooms division manager, a post he held at the resort for more than a year. “His keen insights into guest service customization, his leadership ability and his proven track record at Peter Island made him the ideal candidate,” stated Matthew Kent, managing director. Mason will oversee day-to-day onsite operations and has already formulated a new bespoke guest services program titled Peter Island Touch Point. The goal of the program is to enhance guest experience from arrival to departure. Peter Island is known to have impeccable guest services with a staff to guest ratio of 3:1, and this new program will ultimately elevate Peter Island’s reputation from impeccable to untouchable. Mason comes from a long line of five-star resorts: Regent Palms Hotel & Spa, Turks and Caicos; Sandy Lane Hotel & Spa, Barbados; Spice Island Beach Resort, Grenada; Palm Island Resort, St. Vincent and the Grenadines, as well as others. All of his previous experiences contributed to Mason’s acute sense of guest services, sharp onsite operations skills, and attention to detail. Mason earned an MBA at Regis University, Denver, Colorado, and B.S. in business management at Utah Valley University, Orem, Utah. General Management Caribbean Virgin Islands (British) Road Town, Tortola