Laginia first joined the InterContinental Hotel Group in September 2000, assisting with Front Desk and Front Office operations and management at the InterContinental Tamanaco in Caracas, Venezuela. In 2006 Laginia joined the team at the InterContinental Miami and subsequently trained to become the Assistant Director of Front Office in 2008. Upon his move to the InterContinental San Francisco in 2009, Laginia was appointed as the Director of Front Office Operations, followed by two years as the Director of Rooms Division. Laginia has been instrumental in the creation of the hotel’s Innovation Committee and has worked on several projects associated with InterContinental San Francisco’s LEED certification, all of which contribute to increasing guest satisfaction. In his new role as Director of Operations, Laginia will also support the Food & Beverage and Accounting divisions.
Originally from Caracas, Venezuela, Laginia holds a degree in Administration of Tourism Enterprises from the Universidad Nueva Esparta. After completing these studies in 2002, Laginia continued a multitude of hospitality course work, including those at the Revenue Academy in Lima, Peru as well as the Concierge Academy in Caracas, Venezuela. Laginia continues to receive accolades for his broad experience and his desire to enhance the guest experience at the InterContinental San Francisco.
General Management USA & Canada United States California San Francisco