July 15, 2015

Matthew Lane has been appointed as Director of Front Office Operations at Hilton Waikoloa Village

In his new role, Lane will oversee all front office operations including guest service initiatives, corporate marketing programs and financial profitability while monitoring and developing team member performance. Departments of responsibility include front desk, concierge, communications, valet parking, transportation, and luggage service encompassing more than 80 team members. Joining the Hilton Waikoloa Village team from New York City, Lane most recently served as director of front office operations at Millennium Hilton Hotel. Improving the hotel’s financial performance and guest services, Lane was named Executive of the Year in 2014. With over 5 years of experience in hotel management, Lane’s career also includes various management roles at the famed Waldorf Astoria Hotel in New York, where he achieved four promotions in three years while managing operations for more than 1,400 rooms. Lane holds a business administration degree in hotel, restaurant and tourism management from the University of Denver. He is relocating to Hawaii Island from New York City and is looking forward to exploring all that Hawaii has to offer.

Matthew Lane is an alumnus of University of Denver | Daniels College of Business – Class of 2009.

Operations & Strategy USA & Canada United States Hawaii Waikoloa