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Appointment Operations & Strategy

Leonard Kong has been appointed as Complex Director of Rooms at Loews Sapphire Falls Resort

Loews
Orlando, Florida, United States
Leonard Kong
Leonard Kong is the Complex Director of Rooms, overseeing the new Loews Sapphire Falls Resort as well as Loews Royal Pacific Resort. Kong has extensive experience across the Orlando hotel campus, having served in key roles at Loews Royal Pacific Resort, Loews Portofino Bay Hotel and Hard Rock Hotel. He has been instrumental in improving guest satisfaction scores and overall hotel performance. Kong brings a deep understanding of the best practices and operational excellence at the on-site hotels. He is a recipient of the Loews Legacy award, one of the company’s highest honors.
Operations & Strategy USA & Canada United States Florida Orlando
Loews
Hotel GroupManagement CompanyBrand Owner

Headquartered in New York City, Loews Hotels & Co is a hospitality company rooted in deep heritage in the hotel industry and excellence in service. The hospitality group encompasses branded independent Loews Hotels, and a solid mix of partner-brand hotels. Loews Hotels & Co. owns and/or operates 24 hotels and resorts across the U.S. and Canada, including Universal's Aventura Hotel, the sixth hotel in partnership with Comcast NBC Universal,...