Tohamy Gad has been promoted to Front Office Manager at Copthorne Hotel Dubai

Tohamy Gad
Gad joined the 210-room hotel in 2009 as guest service agent and became the property's night manager after two years. He advanced to the position of assistant front office manager in 2014. As front office manager, Gad is responsible for leading the teams of front desk, guest relations, telephone operators, bell service and transportation, with an emphasis on further talent development of front office colleagues, improving guest satisfaction results and incremental revenue generation. An Egyptian national, Gad holds a bachelor's degree of commerce and business administration from Cairo University. Copthorne Hotel Dubai, located in Deira's Port Saeed, embarked on a AED 1 million refurbishment programme beginning in October this year, encompassing its gym, health club and Gazebo Terrace.
Operations & Strategy Middle East United Arab Emirates Dubai

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates over 145 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, M Social, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States.