Lisette Jönsson has been appointed as Director of Operations at Villa Copenhagen

As Villa Copenhagen's Director of Operations, Lisette Jönsson is responsible for creating cohesive procedures across hotel departments and supporting the rest of the leadership team in strategy execution and revenue optimization. Lisette has established an impressive 15-year career in hospitality after graduating from Lund University in 2004, starting in a front desk position at Hotel Skansen Båstad and Grand Hotel Stockholm, before working her way up to Hotel Manager for Clarion Hotel Copenhagen Airport. Lisette joined Villa Copenhagen in 2019 as a member of the pre-opening team and spearheaded the seamless implementation of its COVID-19 sanitization and social distancing procedures, including keyless entry, remote or open-air check-ins, virtual check-out, and personalized food and beverage services.