YOKOYAMA has been interim general manager at the Hokulani Waikiki by Hilton Grand Vacations since 2021. He ensures resort operations are managed cost-effectively and professionally to the satisfaction of guests, hosts and owners, while meeting Hilton brand standards.
Yokoyama joined Hokulani as assistant general manager in 2016 and before that, held various positions with Hilton, including housekeeping manager, quality assurance coordinator for front- and heart-of-the-house, resort and guest services manager. Fluent in Japanese, Yokoyama started out with Hilton as a guest service agent (linguist) in their vacation-ownership area.
Yokoyama holds a bachelor's in psychology from Santa Monica College in California.