James Smith has been appointed as Hotel Manager at Hyatt Regency and Hyatt House London Stratford
In his new role as hotel manager, James Smith is responsible for overseeing and coordinating the day-to-day running of all hotel operations at Hyatt Regency and Hyatt House London Stratford hotels. Liaising closely with the heads of departments and the hotel's general manager Glenn Findlay, James will also oversee team building, colleague development and maintenance of high standards of customer service.
Beginning his hospitality career aged 16 as a pot washer at the Moat House in Sheffield, James pursued a hotel and catering management degree at The Manchester Metropolitan University and went on to build an extensive career in operations and management, including roles with Hilton and Raddison Edwardian, and senior management positions including time with IHG, Dorsett Hotel Shepherds Bush and Hyatt Place London Heathrow Airport.
James Smith is an alumnus of Manchester Metropolitan University – Class of 1996.