Osa Mallo has been appointed as Spa Director at Hotel Effie
Hotel Effie, the boutique luxury hotel managed by Highgate at Sandestin Golf and Beach Resort, has announced the appointment of Osa Mallo as its new Spa Director. Mallo will oversee Spa Lilliana, the hotel's serene wellness utopia featuring 10 spacious and well-appointed treatment rooms, the only coed relaxation lounge in the region, private men's and women's locker rooms and relaxation areas, a hair and nail salon, and a retail boutique.
Mallo is a results-oriented director with more than three decades of experience in the luxury wellness and hospitality industry. She spent 18 years working for Mandarin Oriental, Miami, most recently as its senior director of spa and wellness, where she led a team of over 50 colleagues to achieve the coveted Forbes five-star award for 12 consecutive years. She also initiated and actively participated in and contributed to several significant initiatives within the spa segment for Mandarin Oriental Hotel Group, including pre-opening planning and assistance for Mandarin Oriental, Atlanta; participating in major spa renovations, working closely with the design to focus on operational functions; conversion of underutilized retail space to a hair salon; and spearheading renovations to the lobby store, converting it into a profitable outlet.