Mahmoud El Keiy has been appointed as General Manager at Four Seasons Hotel Baku

Mahmoud's journey in the hospitality industry has been one marked by passion and a profound understanding of the significance of guest satisfaction. Having graduated from Faculty of Tourism and Hotels in Cairo, Mahmoud garnered his 22 years of experience with Four Seasons Hotels and Resorts in the General Manager role in three different cities of Egypt: Alexandria, Cairo, Sharm El Sheikh. As a result, he has emerged as a true connoisseur of creating unforgettable memories for guests, bringing pure inspiration and drive. His steadfast belief that each guest deserves to feel cherished and valued has guided his career, setting the stage for his exceptional leadership in his new role in Baku.

At his free time, Mahmoud could be perceived as an avid traveller: having explored 70 percent of the world through his travels, he has developed an innate understanding of the diverse needs and expectations of travellers. His passion for discovering new places and cultures has fostered a unique perspective on delivering exceptional guest service that transcends borders.

As a devoted family man, Mahmoud holds family values in the highest regard. This perspective extends beyond his personal life and translates into his management philosophy. He understands the significance of creating a harmonious work environment that supports the growth and well-being of the Hotel's team members, who are the heart and soul of the property. 

The appointment of Mahmoud El Keiy as General Manager in Azerbaijan is an exciting chapter in the journey of hospitality in the region. His profound dedication to guest experience, appreciation for Azerbaijani culture, and the unwavering value he places on family are set to shape a new era of unparalleled hospitality in the beautiful gem of Baku.