Omar Rivera has been appointed as General Manager at W Punta Cana
W Punta Cana, Adult All-Inclusive has named Omar Rivera as General Manager of the W Hotels brand's first all-inclusive resort worldwide, scheduled to open this spring.
In his new role, Rivera will lead the brand's debut within the all-inclusive space, bringing a fresh perspective to this growing market. He will also be responsible for overseeing all aspects of the resort's daily operations and will lead cross-functional teams to achieve excellence in diverse areas. With a focus on upholding the iconic W Hotels brand standards, he will also drive innovation within the adults-only all-inclusive segment.
Prior to joining the resort, Rivera served as Managing Director for Hyatt's Inclusive Collection in Jamaica. His leadership there helped drive substantial increases in ancillary revenue and elevated the guest experience, achieving remarkable improvements in key performance indicators. Previously, Rivera spent six years as General Manager for various Hyatt Ziva properties in Mexico and Jamaica.