Bhushan Gupte has been appointed as Rooms Division Manager at Kochi Marriott Hotel
With 17 years of extensive experience in front office operations across prestigious hospitality brands in India, Bhushan brings exceptional expertise in guest relations, operational management, and team leadership.
Bhushan's distinguished career includes leadership roles at Westin Hotels and Resorts, World of Hyatt, and Conrad Hotels. He has consistently delivered award-winning guest satisfaction scores, driven record loyalty program enrollments, and achieved sustained revenue growth. Notably, he has attained the highest guest voice cleanliness scores in the region and propelled his previous property to a market-leading position on TripAdvisor with a 96% positive review mix.
A graduate in Hospitality Management and Catering Operations from Rizvi College, Bhushan is renowned for his excellent communication skills, meticulous attention to detail, and ability to cultivate high-performing teams. His empathetic and innovative approach to resolving guest concerns has consistently enhanced the guest experience at every property under his leadership.
Bhushan's appointment comes at a strategic moment as Kochi Marriott Hotel continues to fortify its standing as a premier destination for both business and leisure travelers in Kerala.
With this appointment, Bhushan Gupte is poised to lead the Rooms Division into a new era of excellence, ensuring every guest enjoys the signature warmth and hospitality synonymous with Marriott.