Izzatbek Mambetov has been appointed as Front Office Manager at 25hours Hotel One Central
25hours Hotel One Central has announced the appointment of Izzatbek Mambetov as front office manager. With a decade of hospitality experience and a proven track record in guest satisfaction, Mambetov steps into his new role ready to elevate the guest arrival experience.
In his new role, Mambetov will oversee all guest-facing operations, champion a high-performance team culture and help reinforce 25hours Hotel One Central as one of the city's most welcoming and surprising places to check in and switch off.
Mambetov joins the team from Radisson Blu Hotel Dubai Media City, where he held dual leadership roles as rooms division manager and previously front of house manager. Over his four-year tenure, he drove substantial improvements across guest satisfaction metrics, introduced new onboarding and feedback programs, led system migrations and helped push the property to regional performance highs — including increased Radisson Rewards enrolment and a leap in online reputation scores. His leadership was integral to the successful rollout of new systems such as EMMA and Fiori PMS, as well as initiatives that boosted F&B upselling revenue and public review scores on Booking.com and TripAdvisor.
Originally from Uzbekistan, Mambetov holds a Diploma in International Hospitality Management from the London School of Business & Finance in Singapore, where he also trained with Accor Hotels. He is fluent in English, Uzbek, and Russian and is known for his attention to detail, solution-focused mindset and people-first approach.