Jackson Kirkwood-Dowd has been appointed as Director of Rooms at Raffles Grand Hotel d’Angkor
Raffles Grand Hotel d'Angkor has appointed a new Director of Rooms. This new leadership ensures that the iconic 94-year-old luxury property in Siem Reap, Cambodia continues to elevate its industry-leading butler service.
Jackson Kirkwood-Dowd joins Raffles Grand Hotel d'Angkor from the landmark Raffles London at The OWO, where he played a key role in the hotel's opening and in leading its Front of House team, with the property entering the World's 50 Best Hotels in its first year of operations.
In Cambodia, Kirkwood-Dowd will oversee the rooms division, drive the butler vision and help to direct local offerings under Raffles' global 'The Butler Did It' campaign. Raffles Grand Hotel d'Angkor's exclusive new stay package, 'Raffles Angkor Discovery', features a pivotal role for the hotel butler, who guides the experience from the moment guests arrive, to arranging spa appointments, temple passes, afternoon tea, a private bar session, and even transfers within Siem Reap. The butler is not simply a service, but the architect of the entire experience.
Jackson Kirkwood-Dowd is an alumnus of Les Roches Global Hospitality Education .