Nawaf Hasan has been appointed as Cluster General Manager at Grand Mercure Dubai City and ibis Styles Dubai Airport
Grand Mercure Dubai City and ibis Styles Dubai Airport are delighted to announce the appointment of Nawaf Hasan as Cluster General Manager, effective 1 January 2026. This promotion recognizes Nawaf's exceptional leadership and marks the next chapter in his impressive 23-year hospitality journey.
Nawaf steps into this role following his successful tenure as Cluster Hotel Manager, where he demonstrated a strong commitment to operational excellence and guest satisfaction across both properties. His promotion reflects his dedication to elevating service standards and fostering a culture of innovation within the teams.
Nawaf's hospitality journey began in Jordan as a Restaurant Supervisor at Kempinski Dead Sea before relocating to Abu Dhabi in 2009. His career progression includes notable positions at Desert Islands Resort & Spa by Anantara, Qasr Al Sarab Desert Resort by Anantara, and Fairmont Dubai Sheikh Zayed Road, where he refined his expertise in operations and team development.
Grand Mercure Dubai City, a landmark five-star hotel, features 361 rooms and residences that blend Emirati heritage with contemporary luxury, including the iconic glass-bottom rooftop infinity pool. The vibrant ibis Styles Dubai Airport, the largest of its brand in the UAE, offers 351 stylish rooms just minutes from Dubai International Airport.
In his new role, Nawaf will oversee all aspects of operations for both properties, ensuring adherence to Accor's high standards while championing innovation and personalized service. His passion for mentoring and developing talent will be instrumental in driving continued excellence across the hotels. He looks forward to elevating tailored service, advancing innovation, and mentoring teams to enhance both hotels' reputation.