Teh Cheng Keong has been appointed as Restaurant Manager at Shangri-La Qaryat Al Beri, Abu Dhabi

Cheng Keong began his career in Hatten Hotel Melaka in Malaysia, where he held multiple roles across various dining venues. He assisted in managing daily outlet operations, supervised and trained staff, monitored inventory and budgets, coordinated scheduling, optimised sales performance, supported marketing initiatives and prioritised guest satisfaction. In 2017, he joined Shangri-La Kuala Lumpur, where he oversaw multiple restaurant outlets, contributed to budgeting and financial reporting, drove revenue growth through strategic marketing initiatives, ensured compliance with health and safety standards and identified opportunities for cost saving while enhancing profitability. 

Before joining Shang Palace as its Restaurant Manager, Cheng Keong served as the F&B Manager at Hotel Indigo in Malaysia. At Shang Palace, he oversees the restaurant’s daily operations, ensuring that every dining experience aligns with Shangri-La’s world class hospitality standards. He leads recruitment efforts and manages a multicultural team, fostering a positive and inclusive work environment. In addition, he ensures strict compliance with HACCP and hygiene standards while consistently driving exceptional guest satisfaction through personalised service. 

Notably, he successfully coordinated and executed Taste of Shangri-La 2025 at Shang Palace as well as the Eight-Hands dinner event, collaborating with head chefs of four Shangri-La properties from across the GCC region for an exclusive two-night culinary showcase. 

His experience across international and Middle Eastern markets enables him to integrate the best global practices into daily operations at Shang Palace while maintaining strong financial performance and operational integrity.