Transforming Hotel F&B with Mobility-Driven Operations
“Driving efficiency and service excellence in hotel F&B with mobile technology.”
American Liberty Hospitality reports 10-15% F&B revenue increases and 10-20% faster service after deploying mobile POS across five properties.
Photo by Shiji
The Challenge: Operational Friction in Hotel F&B
Across its properties, ALH identified a common challenge: fixed POS terminals were slowing down service.
Staff were required to move back and forth between guests and stationary terminals, reducing table touches, limiting upselling opportunities, and increasing the risk of order errors.
Leadership sought a solution that would remove friction from the service flow while improving revenue performance.
The Solution: Infrasys POS Move
ALH deployed Infrasys POS Move to enable real-time, tableside ordering and mobile payments. With mobile POS devices in hand, staff can enter orders instantly, process payments anywhere on property, and engage guests more proactively throughout the dining experience.
American Liberty Hospitality demonstrates how forward-thinking operators can leverage mobility to remove friction from service and empower their teams. We’re proud to support their journey and partner with an organization so focused on elevating the guest experience.
Kevin King, CEO at Shiji International
Operational & Revenue Impact
Since implementing Infrasys POS Move, ALH has recorded measurable improvements across both revenue and operational efficiency:
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10–15% increase in average F&B revenue across properties
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Larger check sizes due to easier upselling and more frequent guest interaction
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10–20% faster service resulting from reduced trips to fixed terminals
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Improved order accuracy through real-time entry at the table
Speeds up service significantly, anywhere from 10–20% depending on the physical layout of the property.
Jason Kaminski, Corporate Food & Beverage Manager, American Liberty Hospitality
Scaled Across Five Properties
Infrasys POS Move is currently deployed across the following ALH properties:
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Embassy Suites Houston Downtown
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Hampton Inn & Homewood Suites Houston Downtown
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Holiday Inn Express & Staybridge Suites Houston Galleria
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DoubleTree Galveston Beach
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Hilton Houston Westchase
A Mobility-First Mindset
For American Liberty Hospitality, mobility represents more than a technology upgrade, it is a strategic shift. By empowering staff to serve guests anywhere on property, ALH has transformed its F&B operations into a more agile, revenue-focused environment while enhancing the overall guest experience.
As hospitality continues to evolve, ALH’s mobility-first approach demonstrates how integrated, mobile POS technology can deliver measurable financial returns while elevating operational performance.
Inputting orders on the spot reduces errors because our teams are not relying on memory or handwritten notes.
Jason Kaminski, Corporate Food & Beverage Manager, American Liberty Hospitality
About American Liberty Hospitality
American Liberty Hospitality (ALH) is a Texas-based hotel ownership and management company operating a portfolio of branded properties across key U.S. markets.
With a strong focus on operational excellence and guest satisfaction, ALH continuously invests in technology that enhances efficiency while driving measurable financial performance.
About Shiji Group
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform, the only truly global hotel technology platform, Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
For more information, visit www.shijigroup.com.
Media Contact
Franca Bertram
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