Study, work, travel a winning recipe for hospitality students | smh.com.au

A guest lecturer at The Hotel School Sydney recently told students his global hotel chain was thinking of hiring a "social media listener". When students asked what the job would entail, the manager admitted he didn't know what a 'listener' would do, "but we think we need one". In an industry that has guest service at its core, mastering social media is just one trend the hospitality and tourism sector is adapting to.