How a Digital Worker manages reconciliations for Davidson Hospitality.
“For any business looking for process efficiencies this is a no-brainer. I don’t see why anyone wouldn’t implement something similar, and I wish we’d done it years ago!”
Case Studies
Hyatt Hotels Case Study
Hyatt Hotels Corporation, a global leader in hospitality since 1957, managing over 850 properties worldwide, sought to update its procurement function. With a revenue of more than $4.4 billion, Hyatt aimed to enhance operational efficiency, achieve better control over expenditures, and, of course, deliver world-class hospitality services.
Case Study: Operations Assessment & Financial Analysis
A private equity firm had recently acquired a hotel management company and three hotels in El Paso – Holiday Inn, Hilton Garden Inn and Courtyard. This was their first venture purchasing lodging assets. The Managing Directory of the private equity firm was concerned about the initial performance of the Holiday Inn which was running a 40% occupancy in what had traditionally been a 75% market. He also was concerned about the capabilities of the Holiday Inn management team and the ability of the hotel management company to supervise and direct the recovery of their newly purchased asset. Cayuga was asked to perform an Operations Assessment & Financial Analysis to provide a third-party objective perspective.
By Chuck Kelley, Lodging Operations Consultant & Partner with Cayuga Hospitality consultants, Cayuga Hospitality Consultants