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Opinion Articles

Opinion Article

5 Hospitality Procurement Trends to Watch in 2024 and Beyond

Volatile prices, extended lead teams for goods and services, and keeping up with guest preferences are just a few challenges that continue to impact hotel supply chains years into pandemic recovery. For leading hoteliers, investing in digital procurement innovation is crucial to addressing these concerns — not just as a way to bounce back from COVID-19 but as a lasting component of business growth, resilience, and prosperity for the hotel industry.

Johannes Vocke
By Johannes Vocke, Chief Financial Officer, FutureLog AG
Opinion Article

Reducing Procurement Fraud Risk in Hospitality With Procure-to-Pay Automation

When it comes to fraud risk, one area of particular concern is procurement. In recent years, hotels have faced myriad challenges, including supply chain disruptions, economic volatility, and labour shortages. As travel volumes rebound, many hotels are concentrated on meeting evolving consumer expectations while ensuring financial stability. This focus means that many hotels are lacking in their procurement due diligence, creating lucrative opportunities for fraudsters. It’s estimated that hotels lose between 5% and 6% of their annual revenue due to fraud.

Johannes Vocke
By Johannes Vocke, Chief Financial Officer, FutureLog AG
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Opinion Article

FutureLog's Visionary CEO Frank Dierberger Shares Insights on Digitising and Automating Hospitality Procurement to Be Future-Ready

Business is, at its core, about problem-solving. To be a good entrepreneur is to be a good problem solver. To create a successful brand is to see a gap in the market – an opportunity to bring disruption with a new solution or build upon what currently exists in a meaningful way. In this sense, leaders in any industry are fluent in the language of their customers’ problems, wants, and needs. They know what keeps them up at night, and they make it their mission to help them rest easy. In the case of Frank Dierberger, the CEO at FutureLog, the mission was simple on paper but lofty in practice – solve the procurement problem by digitising and automating the procurement process.

Alan Young
By Alan Young, VP, Strategy | Hospitality, Infor
Opinion Article

The Hotel Media Review of 2023

The year-in-review of hotel media, what was top of mind and who stole the headlines. The annual review is back, in a year of come-back things have shifted a lot. It is clear that what hoteliers have been reading was back to the usual concerns, trends, OTAs and more. A big thank you to hospitality.today and hospitalitynet.com for providing data on the most read articles on their websites.

Martin Soler
By Martin Soler, Partner, Soler & Associates
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Opinion Article

The return of the Chinese tourist?

This second part of EHL Institutional Visibility’s three-part series on China looks into the long-awaited return of Chinese tourists. It also addresses shifting trends in Chinese travel. We turn to Dr Yong Chen, Associate Professor of Economics at EHL Hospitality Business School, for insights.

Andrew Brenner
By Andrew Brenner, Andrew Brenner, Translator and Editor, EHL
China
Opinion Article

Conquering new horizons: How to effectively introduce your hotel and travel technology platform to the Americas

In today's dynamic and complex environment, the task of extending your travel or hospitality services into new markets is fraught with distinct challenges. The hotel and travel industry, characterized by its close-knit community and exclusive dynamics, often poses significant barriers to new entrants. When you introduce your platform into these markets, it's not just about offering a new solution; it's about understanding and integrating into an established ecosystem.

Alan Young
By Alan Young, VP, Strategy | Hospitality, Infor
Opinion Article

When Faced with Complexity, Try Creativity

Switzerland is justly famous for many things; from stunning natural beauty to watches and diplomacy but perhaps most notably are their banks. Inscrutable, discrete and going about their business for centuries with a watchful eye over both profit and risk. Perhaps coincidentally, another great Swiss icon is the eponymous multi-faceted Army Knife; an item noted for versatility and adaptability.

Robert WaltersKatie Benson
By Robert Walters and Katie Benson