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hotelsmag.com
News Byte
November 12, 2015

Is Airbnb a criminal enterprise? | hotelsmag.com

At last month’s annual Dallas Hotel Conference, Monty J. Bennett, founder, chairman, and CEO of The Ashford Group of Companies shocked many as he articulated his opinion that Airbnb is a criminal enterprise under the Racketeer Influenced and Corrupt Organizations Act. As a debate topic in the lodging industry, Airbnb is a crowded field. However, through all the discussion, I had yet to encounter the stance that Mr. Bennett has taken, particularly from a member of the hotel industry and not from a legal, law enforcement, or state government entity. Frankly, I was surprised when I subsequently came across his views expressed in his recent CNBC op-ed.

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From Service to Participation: Which immersive guest experience has made the biggest Impact at your hotel?

Dr. Meng-Mei Maggie Chen
By Dr. Meng-Mei Maggie Chen
Expert Views (9)
Firas Mneimneh
Firas Mneimneh

One of the most impactful immersive experiences has been creating opportunities for guests to move beyond being observers and become active participants in the destination. Rather than simply providing a service, we focus on creating meaningful moments that engage the senses, tell a story, and encourage genuine interaction.A particularly memorable example is our locally inspired culinary experiences, where guests can discover regional ingredients, learn about cultural traditions, interact with our culinary team, and participate in elements of the preparation and tasting.

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