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General Management
hotelsmag.com
News Byte
November 12, 2015

Is Airbnb a criminal enterprise? | hotelsmag.com

At last month’s annual Dallas Hotel Conference, Monty J. Bennett, founder, chairman, and CEO of The Ashford Group of Companies shocked many as he articulated his opinion that Airbnb is a criminal enterprise under the Racketeer Influenced and Corrupt Organizations Act. As a debate topic in the lodging industry, Airbnb is a crowded field. However, through all the discussion, I had yet to encounter the stance that Mr. Bennett has taken, particularly from a member of the hotel industry and not from a legal, law enforcement, or state government entity. Frankly, I was surprised when I subsequently came across his views expressed in his recent CNBC op-ed.

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From host to asset steward: is the luxury GM role outpacing the industry's ability to develop it?

George Vlachopoulos
By George Vlachopoulos
Expert Views (8)
David Salcfas
David Salcfas

After more than 35 years in hospitality across Marriott, The Ritz-Carlton, Courtyard, Sheraton, and Hard Rock, I've witnessed a fundamental shift in what defines a successful General Manager.Earlier in my career, the GM's role centered on service excellence, team leadership, culture, and guest satisfaction.

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