Booking Holdings CEO Glenn Fogel shares his crisis management playbook after navigating 20+ years of global disruptions including 9/11, pandemics, and wars.
Two Dutch consumer groups said on Wednesday they are seeking affected customers for a legal claim against Booking.com (BKNG.O), opens new tab, one of the world's largest online travel agencies, over what they described as inflated hotel prices since 2013.The Consumer Competition Claims Foundation (CCC) and the Consumers' Association said in a statement that Booking.com had allegedly been charging consumers too much for hotel rooms for years, leading to "hundreds of millions of euros in damage to Dutch consumers".
President Donald Trump has unveiled plans for selling a "gold card" visa for $5m (£3.9m) that will offer wealthy buyers permanent residency in the US and a path to citizenship.
For decades, the editors of Condé Nast Traveller have been compiling this annual compendium of hotels we’ve discovered, or fallen in love with all over again. We highlight them not only for their beauty, comfort, or impeccable service, but also because we’ve developed deeply emotional relationships with them: these are the hotels we recommend to our friends, that we tell stories about later. And this year, for the first time, we’re telling those same stories in video form, too. Below are the best hotels and resorts in the world, according to our editors.
Booking.com’s Chief Legal & Public Affairs Officer, Maria Rocha Barros, discusses the company’s approach to complying with the Digital Markets Act (DMA) after engaging in constructive dialogue with the European Commission and other stakeholders. As the first European company subject to the DMA, Booking.com’s success is rooted in Europe, having grown from a small Dutch startup in 1996 to a prominent global travel company. The company operates in a competitive sector alongside various online travel platforms, offline agencies, and new entrants, facilitating connections between travelers and partners worldwide.
After months of contentious negotiations with the hotel industry, the New York City Council overwhelmingly approved a bill on Wednesday aimed at improving safety at hotels for workers and guests.
You voted in your thousands in this year's Readers' Choice Awards. The results are now out. We reveal this year's winners – the number-one places, hotels, airports, cruise lines, travel fixers and more that Condé Nast Traveller readers rate around the world.
The Capella Bangkok didn’t have the easiest of beginnings. It opened in 2020, in the first year of a global pandemic that had the hospitality industry on its knees.
Last week marked the launch of the European Tourism Manifesto.
Newly retired hospitality icon Eric Danziger, who may be best remembered as the only CEO of Trump Hotels who wasn’t a Trump family member, recently spoke with LODGING about his career climb from Fairmont San Francisco bellman to CEO of Starwood Hotels, Wyndham Hotel Group, and, of course, Trump Hotels. However, as he mentioned while sharing his “success story,” it was his fortunate track record of growing companies that prompted the Trumps, among others, to tap him to undertake many of the challenges he described.
Sometimes a hotel is so special that it becomes a destination in its own right. If you’re on the hunt for a property worth planning a trip around, look no further than the T+L 500, our annual list of the hotels and resorts our readers love the most.
You voted in your thousands in this year's Readers' Choice Awards. The results are now out. We reveal this year's winners – the number-one places, hotels, airports, cruise lines, travel fixers and more that Condé Nast Traveller readers rate around the world.
Marriott International plans by May 15 to disclose resort fees in the total prices it displays in its initial search results on its website and mobile app. It’s the long-awaited outcome of a 2021 settlement with Pennsylvania — that required the Bethesda, Maryland-based hotel operator to include in fees in upfront total prices.
Travel’s continued resurgence in 2022 meant more people are embarking on adventures all over the globe. To help travelers make every trip count, Forbes Travel Guide revealed its 2023 Star Awards winners, a list of the world’s finest hotels, restaurants, spas and—new this year—ocean cruises.
Among many other things, it is clear that Maria Zec is loyal, trustworthy, humble, collaborative, meticulous and goal-oriented – many of the traits that drive a great hotelier needs to succeed.
The global nature of Roland Fasel’s hotel career, he said, has been a big key to his success, and his route didn’t come by accident. Early on in his career, the Swiss-born global hotelier recognized the importance of being exposed to different ownership groups and cultures, which required quick pivots on leadership styles, communication strategies and business models. In fact, he is certain that working on three continents gave him a cohesive set of leadership skills and a competitive advantage to get ahead, which eventually led him to today’s role as COO of the ultra-luxury Aman group of hotels.
The General Manager Power 100 2022 has been revealed, and in it, are 10 of the very best general managers in Saudi Arabia. KSA hospiality is the most exciting it has ever been, with religious tourism coming back, business tourism as resilient as ever, and of course, the immense boom in leisure.
The Middle East (especially Dubai) loves to speak in superlatives. The tallest building, the most expensive restaurant and the most luxurious hotel… All terms we are familiar with in this part of the world.
Through the normal course of operations, there are myriad legal issues hoteliers must navigate to protect themselves.
The onset of COVID left the hotel industry in disarray, as travel basically shut down nationwide overnight. But looking at the sector now, occupancy numbers have been rising rapidly, with expectations setting in that the sector could return to pre-pandemic numbers by 2024, according to CBRE. Partner Insights spoke with Michael Kosmas, a partner at Stroock & Stroock & Lavan LLP and head of its global hospitality and leisure practice, for insight on where the sector stands today, and how the pandemic has affected hotel management agreements.