CRM & Loyalty Filter Explainer Beyond points: Building a customer loyalty strategy that drives direct revenue True hotel customer loyalty reveals itself in moments like this: A guest walks into your lobby after a long day of travel, and your front desk agent greets him by name, Welcome, Mr. Johnson! It’s so nice to have you back for a third visit with us. W... Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category CRM & LoyaltyMore in this category Digital Marketing More like this Explainer 4 tips for building a modern loyalty program Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty programs just aren’t as exciting as they once were. Travelers are expecting more from hotel brands, with 79% of Gen Z and Millennial travelers say... Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Big DataMore in this category Guest Experience More like this Explainer The hotelier’s guide to identity resolution A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans. Later, she visits your... Karen StephensChief Revenue Officer at Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Big Data More like this Explainer Taking control of guest data at your hotel Data at your hotel is everywhere and can be a driver of your entire business strategy. It’s especially important to prioritise data as a tool in the current era of hotel commerce where traveller demands are higher than ever. SiteMinderMore in this category CRM & LoyaltyMore in this category Travel TechnologyMore in this category Big Data More like this Explainer Data platform 101: How a hotel data platform helps your business In today’s increasingly digital world, organizations rely more and more on data and technology solutions to get business done. Hotels are no exception, with the amount of data gleaned from multiple hotel systems increasing every day. Revinate, Inc.More in this category CRM & LoyaltyMore in this category Big Data More like this Explainer CRM in the Hospitality Industry: How Can it Help Your Hotel Business Grow? Hoteliers can benefit greatly from customer relationship management (CRM) software. A CRM in the hospitality industry is a powerful ally. In addition to creating a comprehensive database to hold all client-relevant information, a hotel CRM also prom... AxisRoomsMore in this category Information TechnologyMore in this category CRM & Loyalty More like this The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
Explainer Beyond points: Building a customer loyalty strategy that drives direct revenue True hotel customer loyalty reveals itself in moments like this: A guest walks into your lobby after a long day of travel, and your front desk agent greets him by name, Welcome, Mr. Johnson! It’s so nice to have you back for a third visit with us. W... Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category Revenue ManagementMore in this category CRM & LoyaltyMore in this category Digital Marketing More like this
Explainer 4 tips for building a modern loyalty program Does your loyalty program need a little zhuzhing up? In case you missed the memo, points-based loyalty programs just aren’t as exciting as they once were. Travelers are expecting more from hotel brands, with 79% of Gen Z and Millennial travelers say... Karen StephensChief Marketing Officer, Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Big DataMore in this category Guest Experience More like this
Explainer The hotelier’s guide to identity resolution A potential guest planning a trip explores your hotel’s mobile site for available rooms. She clicks on a special offer to download your hotel app for an exclusive direct-booking deal but then gets sidetracked with other plans. Later, she visits your... Karen StephensChief Revenue Officer at Revinate Revinate, Inc.More in this category Sales & MarketingMore in this category CRM & LoyaltyMore in this category Big Data More like this
Explainer Taking control of guest data at your hotel Data at your hotel is everywhere and can be a driver of your entire business strategy. It’s especially important to prioritise data as a tool in the current era of hotel commerce where traveller demands are higher than ever. SiteMinderMore in this category CRM & LoyaltyMore in this category Travel TechnologyMore in this category Big Data More like this
Explainer Data platform 101: How a hotel data platform helps your business In today’s increasingly digital world, organizations rely more and more on data and technology solutions to get business done. Hotels are no exception, with the amount of data gleaned from multiple hotel systems increasing every day. Revinate, Inc.More in this category CRM & LoyaltyMore in this category Big Data More like this
Explainer CRM in the Hospitality Industry: How Can it Help Your Hotel Business Grow? Hoteliers can benefit greatly from customer relationship management (CRM) software. A CRM in the hospitality industry is a powerful ally. In addition to creating a comprehensive database to hold all client-relevant information, a hotel CRM also prom... AxisRoomsMore in this category Information TechnologyMore in this category CRM & Loyalty More like this
