Travel Technology

Industry leaders on the future of digital identity and AI agents

The European Commission’s digital wallet initiative will take effect next year, but it’s just the first step. During a session at Phocuswright Europe 2025, industry leaders sat down to discuss the impact of these digital identity wallets and how art...

Phocuswire

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Chatbots, Robotics & AI

Industry leaders on the future of digital identity and AI agents

Sophisticated scams are on the rise: How travel brands can secure trust

Travel is something of an easy target for cybersecurity attacks due to the nature of hospitality—and artificial intelligence (AI) may be increasing the risk for travel brands.

Phocuswire

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Travel Technology

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Chatbots, Robotics & AI

Sophisticated scams are on the rise: How travel brands can secure trust

Global IT Outage Highlights Travel Industry’s Need for Resilience

A flawed update by CrowdStrike on Friday caused a global IT outage, severely impacting the travel industry by grounding airports, canceling flights, and causing significant delays for travelers. The financial repercussions and damage to customer tru...

Phocuswire

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Information Technology

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Property Technology

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Travel Technology

Global IT Outage Highlights Travel Industry’s Need for Resilience

The Future of Travel: How Design is Shaping Travel Experiences

As the days grow longer and the temperatures rise, our minds naturally turn to our summer adventures. The prospect of an open summer is tantalizing yet requires more consideration than ever before. Travel has changed, from the pandemic’s challenges ...

printmag.com

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Travel Technology

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Online Travel Agencies (OTA)

The Future of Travel: How Design is Shaping Travel Experiences

Travel companies are using AI to better customize trip itineraries

When Kim Bennett founded her travel company, AtlasGuru, the idea was that travelers could plan vacations themselves with the help of recommendations from a community of well-versed travelers. It was 2019.

Fortune.com

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Travel Technology

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Chatbots, Robotics & AI

Travel companies are using AI to better customize trip itineraries

Google Bard Could Simplify Travel Planning And Surpass ChatGPT Capabilities

Google’s new chatbot could simplify travel planning for people around the world. During the Google I/O 2023 conference in May, the tech giant announced it would soon add extensions to Bard. One of two Google chatbots in development, the new Bard adv...

travelnoire.com

travelnoire.com

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Travel Technology

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Chatbots, Robotics & AI

Google Bard Could Simplify Travel Planning And Surpass ChatGPT Capabilities

Accor’s Top Digital Exec Reveals Data on Its Hotel Tech Game

Accor held a day of presentations for investors on June 27, and I wrote a piece covering 7 top slides from it. Today I want to highlight the most notable 20 minutes of the six hours of talks.

skift Inc.

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Travel Technology

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Digital Marketing

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Accor’s Top Digital Exec Reveals Data on Its Hotel Tech Game

Uber Launches Flight-Booking Feature — What to Know

Uber customers in the United Kingdom will soon be able to book flights directly through the app thanks to the latest travel feature the company has added beyond rides.

Yahoo! News

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Travel Technology

Uber Launches Flight-Booking Feature — What to Know

Airlines’ NDC plans fragment distribution

American Airlines’ removal of many discount fares from legacy GDSs early last month caused a commotion in the travel industry that is only now beginning to die down.

travelweekly.com

travelweekly.com

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Travel Technology

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Airlines’ NDC plans fragment distribution

MyRealTrip Built Its Ai Trip Planner In 2 Days Using ChatGPT

The announcement of the multimodal GPT-4 by OpenAI and Microsoft this week has sent every tech industry scrambling to unlock all its capabilities, and the travel space is no exception. In the four months since its release, ChatGPT had been adopted a...

webintravel.com

webintravel.com

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Travel Technology

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Chatbots, Robotics & AI

MyRealTrip Built Its Ai Trip Planner In 2 Days Using ChatGPT