Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach
Podcast

Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach

In this week’s episode of Hotel Moment, Neil Braude, COO at the Imperial London Hotels, joins Revinate CMO Karen Stephens to explain why your hotel may be limiting your revenue and performance potential — and why you’re better off adopting AI when i...

Revinate, Inc.
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Chatbots, Robotics & AI
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Guest Experience
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Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach
by Karen Stephens
4 September 2025Revinate, Inc.Chatbots, Robotics & AI
Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach
Podcast

Can travel brands be transformed by AI and technology? With Shane O’Flaherty

In a rapidly evolving travel and hospitality landscape, understanding the forces at play is crucial. We often seek insights to navigate these changes, but it’s easy to lose sight of the bigger picture. While technology and consumer trends are reshap...

PACE Dimensions
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Information Technology
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Travel Technology
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Chatbots, Robotics & AI
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Can travel brands be transformed by AI and technology? With Shane O’Flaherty12 August 2025PACE DimensionsChatbots, Robotics & AI
Can travel brands be transformed by AI and technology? With Shane O’Flaherty
Why regenerative tourism is the future of hospitality
Podcast

Why regenerative tourism is the future of hospitality

In this week’s episode of Hotel Moment, Aradhana Khowala, CEO of Aptamind Partners, joins Revinate CMO Karen Stephens with a sobering perspective on the state of hospitality and global tourism. Aradhana explains the ways hospitality has become “extr...

Revinate, Inc.
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Information Technology
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Innovation
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Chatbots, Robotics & AI
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Why regenerative tourism is the future of hospitality
by Karen Stephens
9 July 2025Revinate, Inc.Chatbots, Robotics & AI
Why regenerative tourism is the future of hospitality
Podcast

Maxim Tint: How Asia is jumpstarting the documentless travel revolution

There’s a lot of talk about AI in hospitality - but how can it actually be used to enhance guest experiences and streamline operations for hotels? In this episode of The Turndown, Maxim Tint, Founder & CEO of Trevo talks about the evolution of guest...

Cloudbeds
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Information Technology
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Chatbots, Robotics & AI
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Maxim Tint: How Asia is jumpstarting the documentless travel revolution15 April 2025CloudbedsChatbots, Robotics & AI
Maxim Tint: How Asia is jumpstarting the documentless travel revolution
Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce
Podcast

Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce

In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Mi...

Pertlink Limited
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Property Technology
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Hotelschools | Universities
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Chatbots, Robotics & AI
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Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce
by Terence Ronson and Ian Millar
14 November 2024Pertlink LimitedChatbots, Robotics & AI
Podcast: Ian Millar and Terence Ronson on Hospitality Tech, the Future of Hospitality Education and Workforce
Can we do AI, Guest Experience and Human Touch? with César Pérez of Vincci Hotels
Podcast

Can we do AI, Guest Experience and Human Touch? with César Pérez of Vincci Hotels

Recently, I had the opportunity to sit down with César Pérez, Director of Quality and Sustainability at Vincci Hotels, for another episode of the Shiji Insights podcast. Our conversation touched on several critical themes in hospitality today—hyper-...

Shiji Group
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Chatbots, Robotics & AI
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Guest Experience
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Can we do AI, Guest Experience and Human Touch? with César Pérez of Vincci Hotels11 October 2024ShijiChatbots, Robotics & AI
Can we do AI, Guest Experience and Human Touch? with César Pérez of Vincci Hotels