Guest Experience Filter The Hotel Yearbook Guest “Experience” is the New Currency: Benchmarking That Moves the Hospitality Needle In hospitality today, what matters most cannot always be seen on a checklist. The guest experience has become the defining product, shaped not just by the room or the view but by every moment of interaction and ease. A warm greeting, a seamless digi... Shiji Group More in this category Guest Experience The Hotel Yearbook The Final Differentiator: Empowering Human Connection in a Tech-Driven Hospitality Future You can automate the check-in. You can personalize the minibar. You can even predict a guest’s room temperature preference based on weather and booking channel. But unless the experience leaves someone feeling seen, none of it matters. As AI becomes... citizenM Hotels More in this category Guest Experience The Hotel Yearbook Using AI for a Personalized Approach to Elevate Hotel Services and Guest Loyalty The hospitality industry is undergoing a powerful transformation, shaped by the rise of artificial intelligence and the growing demand for highly personalized guest experiences. According to a recent Boston Consulting Group survey, 80 percent of con... Oracle Hospitality More in this category Guest Experience The Hotel Yearbook Best Check-in? No Check-in! It’s 2025. You can fly across the Atlantic, binge watch a series at 30,000 feet, call a ride with a tap, and unlock your front door with your phone. But step into many hotels and suddenly it’s like the future hit pause at the front desk. The check-i... Absolute Future IT & Marketing GmbH More in this category Guest Experience The Hotel Yearbook Wellness Experience Data as a Goldmine for Real Hospitality It’s easy to think wellness is just another bolt-on, like bath salts or green juice in the minibar. But the truth is, wellness isn’t just a trend. It’s a trillion-dollar shift in how people travel, spend, and stay. And if you are in hospitality, it’... Hotel Mogel Consulting Limited More in this category Guest Experience The Hotel Yearbook Why guest retention is the #1 priority for hoteliers in 2025? To begin with, revenge travel is over. STR and Tourism Economics final 2025 forecast reflects a downgrade in growth rates because of concerns over rising costs of living. It’s simple math: higher cost of living means less disposable income which mea... Hospitality Net More in this category Guest Experience The Hotel Yearbook 10 Hospitality Trends Transforming the Digital Guest Journey Guests have high expectations of their hotel stays. Seamless, self-service, hassle-free experiences have become a must-have — and the savviest hotels meet these demands with technology. Providing exceptional services to your guests in person remains... Canary Technologies More in this category Guest Experience The Hotel Yearbook 8 Guest Communication Trends: What’s Ahead for 2025 Delivering a memorable guest experience has always been the foundation of success in the hospitality industry. But how can hoteliers stay ahead in a rapidly evolving digital era? With guest expectations shifting and technology advancing, leveraging ... HiJiffy, S.A More in this category Guest Experience The Hotel Yearbook 2025 - Tech Edition Navigating Current Innovation and Future Breakthroughs Explore Your content on Hospitality Net? Hospitality Net membership explained
The Hotel Yearbook Guest “Experience” is the New Currency: Benchmarking That Moves the Hospitality Needle In hospitality today, what matters most cannot always be seen on a checklist. The guest experience has become the defining product, shaped not just by the room or the view but by every moment of interaction and ease. A warm greeting, a seamless digi... Shiji Group More in this category Guest Experience
The Hotel Yearbook The Final Differentiator: Empowering Human Connection in a Tech-Driven Hospitality Future You can automate the check-in. You can personalize the minibar. You can even predict a guest’s room temperature preference based on weather and booking channel. But unless the experience leaves someone feeling seen, none of it matters. As AI becomes... citizenM Hotels More in this category Guest Experience
The Hotel Yearbook Using AI for a Personalized Approach to Elevate Hotel Services and Guest Loyalty The hospitality industry is undergoing a powerful transformation, shaped by the rise of artificial intelligence and the growing demand for highly personalized guest experiences. According to a recent Boston Consulting Group survey, 80 percent of con... Oracle Hospitality More in this category Guest Experience
The Hotel Yearbook Best Check-in? No Check-in! It’s 2025. You can fly across the Atlantic, binge watch a series at 30,000 feet, call a ride with a tap, and unlock your front door with your phone. But step into many hotels and suddenly it’s like the future hit pause at the front desk. The check-i... Absolute Future IT & Marketing GmbH More in this category Guest Experience
The Hotel Yearbook Wellness Experience Data as a Goldmine for Real Hospitality It’s easy to think wellness is just another bolt-on, like bath salts or green juice in the minibar. But the truth is, wellness isn’t just a trend. It’s a trillion-dollar shift in how people travel, spend, and stay. And if you are in hospitality, it’... Hotel Mogel Consulting Limited More in this category Guest Experience
The Hotel Yearbook Why guest retention is the #1 priority for hoteliers in 2025? To begin with, revenge travel is over. STR and Tourism Economics final 2025 forecast reflects a downgrade in growth rates because of concerns over rising costs of living. It’s simple math: higher cost of living means less disposable income which mea... Hospitality Net More in this category Guest Experience
The Hotel Yearbook 10 Hospitality Trends Transforming the Digital Guest Journey Guests have high expectations of their hotel stays. Seamless, self-service, hassle-free experiences have become a must-have — and the savviest hotels meet these demands with technology. Providing exceptional services to your guests in person remains... Canary Technologies More in this category Guest Experience
The Hotel Yearbook 8 Guest Communication Trends: What’s Ahead for 2025 Delivering a memorable guest experience has always been the foundation of success in the hospitality industry. But how can hoteliers stay ahead in a rapidly evolving digital era? With guest expectations shifting and technology advancing, leveraging ... HiJiffy, S.A More in this category Guest Experience
