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Data Privacy Breaches: A Wake-Up Call for Hotel Operators
Opinion

Data Privacy Breaches: A Wake-Up Call for Hotel Operators

In the hospitality industry, there is yet another obstacle that operators really need to worry about. We all know that guest trust is the cornerstone of success but what if we breach that trust and not even on purpose? While we can go the extra mile...

Richart Ruddie
Richart Ruddie
Founder of Captain Compliance
Captain Compliance
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Information Technology
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Safety & Security
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Richart Ruddie
by Richart Ruddie
12 May 2025Captain ComplianceSafety & Security
Data Privacy Breaches: A Wake-Up Call for Hotel Operators
Opinion

16 Ways to Improve the Safety in Your Hotel

The guests staying at your hotel expect exceptional service, comfort, and a high sense of security. Ensuring the safety of all your hotel’s guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improv...

Ben Eidlisz
Ben Eidlisz
Chief Operation Officer (COO) of DUSAW
DUSAW
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Property Technology
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Safety & Security
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Ben Eidlisz
by Ben Eidlisz
21 February 2025DUSAWSafety & Security
DUSAW
Cybersecurity Threats & Solutions: Outlook for 2025
Opinion

Cybersecurity Threats & Solutions: Outlook for 2025

From advanced phishing attacks to deepfakes, ransomware diversification, bogus booking sites, and more, the future cybersecurity landscape is swarming with newer, more dangerous, AI-powered threats—and hotels are a target.

Suzie Squier
Suzie Squier
President of the Retail & Hospitality ISAC (RH-ISAC)
Retail & Hospitality ISAC
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Property Technology
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Safety & Security
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Suzie Squier
by Suzie Squier
4 February 2025Retail & Hospitality ISACSafety & Security
Cybersecurity Threats & Solutions: Outlook for 2025
Opinion

AI: Beyond Automation to Collaboration

As we close out a transformative year, Peter Moore, CEO and founder of Lolly, shares his thoughts on 2024’s key trends and innovations while looking ahead to the opportunities and challenges that 2025 will bring.

Peter Moore
Peter Moore
CEO at Lolly
Its Lolly Ltd
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Environment & Sustainability
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Safety & Security
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Chatbots, Robotics & AI
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Blockchain, Crypto, NFT, Metaverse
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Peter Moore
by Peter Moore
8 January 2025Its Lolly LtdSafety & Security
Its Lolly Ltd
Opinion

Decentralized identity verification: A privacy-first approach to hotel data security

Facial biometrics offers a promising solution for hotels seeking to streamline check-in processes and enhance guest experiences. It eliminates the need for traditional check-in procedures, such as presenting identification and filling out forms, spe...

Pedro Torres
Pedro Torres
CEO and Co-Founder, Youverse
Youverse
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Safety & Security
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Travel Technology
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Big Data
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Pedro Torres
by Pedro Torres
30 August 2024YouverseSafety & Security
Youverse
The Dark Side of Data
Opinion

The Dark Side of Data

Nowadays, every click, scroll, and tap is meticulously recorded and analyzed. Property Management Systems have revolutionized the way hotels operate, offering seamless booking experiences and personalized guest services. But as much as this poses op...

Aleksander Ludynia
Aleksander Ludynia
Chief Security Officer
Shiji
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Property Technology
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Safety & Security
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Big Data
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Aleksander Ludynia
by Aleksander Ludynia
27 June 2024ShijiSafety & Security
The Dark Side of Data
Sexual harassment prevention in hospitality: An integrative framewwork
Opinion

Sexual harassment prevention in hospitality: An integrative framewwork

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel and tourism to the global Gross Domestic Product (GDP) was approximately USD 7.7 trillion, representing a 7.6% share of ...

Dr. Sowon Kim
Dr. Sowon Kim
Associate Professor at EHL Hospitality Business School
EHL
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Safety & Security
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Lodging Industry
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Dr. Sowon Kim
by Dr. Sowon Kim
14 June 2024EHLSafety & Security
Sexual harassment prevention in hospitality: An integrative framewwork