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Expedia CEO Looks to AI to ‘Rebalance’ Dependence on Google

Expedia Group executives such as CEO Peter Kern and Chairman Barry Diller have long railed against Google’s inordinate dominance in travel advertising, but now Kern is hoping that the emergence of generative AI companies and other emerging technolog...

skift Inc.
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Online Travel Agencies (OTA)
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Chatbots, Robotics & AI
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Expedia CEO Looks to AI to ‘Rebalance’ Dependence on Google11 April 2023skift Inc.Online Travel Agencies (OTA)
Expedia CEO Looks to AI to ‘Rebalance’ Dependence on Google
External

In the Recovery Era, Hotel Bookings Have Tipped Again Toward Online Travel Agencies

Online travel agencies are taking back some of the distribution market share they lost to hotel chains during the years leading up to the pandemic, as companies such as Expedia Group and Priceline parent Booking Holdings have ramped up marketing inv...

HotelNewsNow (part of CoStar)
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Revenue Management
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Online Travel Agencies (OTA)
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In the Recovery Era, Hotel Bookings Have Tipped Again Toward Online Travel Agencies11 April 2023HotelNewsNowOnline Travel Agencies (OTA)
In the Recovery Era, Hotel Bookings Have Tipped Again Toward Online Travel Agencies
External

Airbnb Doesn’t Foresee Loyalty War With Expedia

Just days after Expedia Group touted record growth of its loyalty program and said it’s a long-term driver of retaining high-value guests, Airbnb CEO Brian Chesky said that type of points-based program isn’t in the cards for his company.

HotelNewsNow (part of CoStar)
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CRM & Loyalty
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Online Travel Agencies (OTA)
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Short Term Rental (STR)
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Airbnb Doesn’t Foresee Loyalty War With Expedia16 February 2023HotelNewsNowOnline Travel Agencies (OTA)
Airbnb Doesn’t Foresee Loyalty War With Expedia