Saudi Arabia shows 73,057 rooms across the three phases of the hotel pipeline, and the country's projected 67.1% increase in room supply over the next three years is the highest among the world's 50 most populated countries, according to STR's AM:PM platform.
Lifted by IDEX, Abu Dhabi's hotel industry reported its best performance since the start of the pandemic, according to preliminary February 2021 data from STR.
Riyadh's hotel industry reported its highest overall performance since the start of the pandemic, according to preliminary January 2021 data from STR. Year-over-year declines remained significant.
Dubai's hotel industry reported its highest performance levels since the start of the pandemic, according to preliminary December 2020 data from STR.
The COVID-19 pandemic has imposed a new set of challenges for hoteliers, making it critical to ensure that they are leveraging the right tools and technology such as CRM solutions. NextGuest's new Customer Data Management Platform provides an unmatched centralized platform where various data sources are integrated, providing hoteliers with one single source of truth.
Today every guest generates a massive amount of data. But how can these be used profitably? Modern hoteliers, especially in a post-COVID world, must be able to make profit from the opportunities data offers – also to surpass times of crisis in which manual processes are even less viable due to the lack of staff.
In the coming year, customer relationship management (CRM) will play a pivotal role in re-establishing guest trust and, perhaps more importantly, igniting long-term guest loyalty. This will prove especially paramount within the group business/event sector of hospitality, as sales teams are expected to manage an increasingly dynamic workload.
In the fight to survive, hoteliers must throw everything they have at capturing demand in the months ahead. Combining their expertise with leading-edge technology that provides actionable business insights will allow them to gain a competitive edge.
The coronavirus has swept through the travel industry like a tidal wave and scarred our sector for years, perhaps even decades to come. In this context, hotel distribution has to reinvent itself by learning lessons from the past and envisioning what travelers' behavior is going to look like in an uncertain future.
Jeddah's hotel industry reported mixed performance in comparison with recent months, according to preliminary October 2020 data from STR. Year-over-year declines in the key performance metrics remained significant when compared with October 2019:
Infor is dedicated to working with industry leaders to ensure lasting resilience in the coming era, post-COVID. Revenue management and pricing solutions will play an integral role to ensure success. Learn how Infor's technology solutions for the hospitality industry can help organizations create stability, gain clarity, and form actionable and effective strategies for the present and the future, too.
Our global hospitality industry is facing its greatest challenge in modern history—and also its greatest opportunity for transformational change. It would seem 2020 dealt us all a losing hand, but there's still a game to be won.
Today's hotel revenue departments are scrambling to determine the best sources of data to help them make informed decisions around operations, sales, and marketing. Fortunately, top-of-funnel data with deeper insights into traveler intent is available to help revenue teams get a real-time glimpse into current and future demand.
Dubai's hotel industry reported its highest occupancy level since February, according to preliminary September 2020 data from STR. Year-over-year declines in the key performance metrics remained significant. Compared with September 2019:
Since its onset, the global health pandemic has undoubtedly represented an upheaval of the hospitality market with virtually all industry professionals recognizing a need to reevaluate their offerings to conform to new guest needs, behaviors and expectations.
The entire hotel experience is currently in a state of transformation due to the spread of COVID-19, and hoteliers are in a position to leverage technology to transform the guest room into a profit center. By making PPE (Personal Protection Equipment) along with a wide range of other products available for purchase in the guest room, hotels have an opportunity to fulfill guests' needs at a distance while creating a new profit center in an environment where revenue-generating sectors appear to be disappearing by the day.
Abu Dhabi's hotel industry reported improved performance levels from previous months, according to preliminary August 2020 data from STR. Compared with August 2019:
It is widely accepted that the world emerging from the current crisis, will be one shaped by the new norms and cultural evolutions that are taking place today. Hoteliers who are ready to welcome guests in an environment that emphasizes their safety and personal value, will be the first to recover.
Imagine all the chaos if you had to hire a consultant to come to your home and set up ZOOM on your computer at the onset of beginning of COVID-19. This is the state of “cloud” PMS technology in the hospitality industry. Coronavirus forced every one of us to take some time to reflect and, more importantly, reprioritize.
At the outset, it is important to understand that a pandemic like COVID has changed life in its entirety. Behaviors, priorities, and expectations have changed. Many businesses, verticals or solutions that existed/exist today will need to undergo transformations.
Jeddah's hotel industry reported improved but low performance levels during July 2020, according to preliminary data from STR.
The restrictions imposed due to the COVID-19 pandemic have severely hit every sector across the globe, and the hospitality industry is undeniably among the hardest hit. In Israel, strict lockdown measures were implemented in mid-March, forcing all except non-essential businesses to close, including most of the country's hotels.
Dubai's hotel industry reported slightly improved but still relatively low performance levels, according to preliminary June data from STR. Compared with June 2019:
Abu Dhabi's hotel industry reported improved but still relatively low performance levels, according to preliminary May data from STR. Compared with May 2019:
Because of the continued limitations and concerns around the COVID-19 pandemic, Jeddah's hotel industry reported its lowest overall performance on record, according to preliminary April data from STR. Compared with April 2019:
Reflecting the circumstances around the COVID-19 pandemic, STR's preliminary March data for Abu Dhabi shows significant year-over-year declines in the three key performance metrics. Compared with March 2019 data:
STR's preliminary data for Dubai shows hotel performance declines worsening as concern around the COVID-19 pandemic broadens. February preliminary data:
Dubai: Emaar Hospitality said it will stop bookings at some of its hotels between March 15 and August 31 amidst a general slowdown in the travel industry due to the coronavirus spread.