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Inside the Middle East’s Hospitality Technology Shift: A Conversation with Jimmy Joseph, Director of CADD Emirates
Interview
July 30

Inside the Middle East’s Hospitality Technology Shift: A Conversation with Jimmy Joseph, Director of CADD Emirates

CADD Emirates director Jimmy Joseph outlines how UAE and KSA hotels are shifting from legacy, fragmented systems to integrated cloud platforms, with real-time data and AI reshaping operations and guest personalization.

Wai Sun Chan
Wai Sun Chan, Regional Marketing Manager, Shiji
United Arab Emirates

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Three things every hotel GM should know before taking their first steps with AI

Henri Roelings
By Henri Roelings
Expert Views (12)
Juanjo Rodriguez
Juanjo Rodriguez

Fix your data first. Compset, segmentation, rate mapping, etc. AI is only as good as the data behind it and most "AI failed" stories are really mapping stories. The bottleneck moves from analysis to decisions. When analysis takes minutes instead of days, the question becomes who decides, how fast, and which old meeting you can delete.

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International Hotel Technology Forum Middle East & North Africa 2026 (IHTF MENA)
International Hotel Technology Forum Middle East & North Africa 2026 (IHTF MENA)
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