Suburban Franchise Systems Selects NORTHWIND to Install Maestro ASP Front Office in 65 Suburban Extended Stay Hotels
Suburban Taps ASP Solution, Yield Management and Performance Analysis Tools
Markham, ON - NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality, announced today Suburban Franchise Systems Inc. (SFS) has selected NORTHWIND to automate 65 of its extended stay hotels with the Maestro™ Front Office system. The Maestro system will be deployed on a secure ASP architecture that incorporates a centralized database to consolidate chain information.
"Suburban Franchise Systems wanted an ASP front office solution that would be fast, simple to use, and allow us to consolidate property operating information into an easily accessed database for ownership review. NORTHWIND's Maestro system delivers all these things," said Kevin Lewis, President of Suburban Franchise Systems. "The ASP environment has many advantages over client-server systems, not the least of which is the cost savings to franchisees of not requiring an IT person at our hotels." Lewis went on to explain that many SFS franchisees own multiple properties. The Maestro ASP system will let them use the Internet to access their hotels' consolidated financial information remotely, wherever they are, for real-time business analysis and more informed decision making.
Warren Dehan, President of NORTHWIND's US Operations said, "We are pleased to have a relationship with Suburban Franchise Systems. SFS is unique because it is an extended-stay hotel company that requires corporate access to its centralized database. Maestro's robust extended-stay property functionality was a perfect fit in an ASP implementation; the Maestro Analytics data-mining engine will allow SFS franchisees to view operating information remotely in a variety of formats." Additionally, because nearly all of Maestro's Front Office functions are accessed from a single screen, Suburban Franchise Systems property staff are able to learn the system quickly.
Suburban Franchise Systems properties will share the same client database for instant guest recognition system-wide, and for security individual hotels will have their own protected reservation databases. SFS will use consolidated chain statistical information to develop best practices across all properties. Each SFS hotel will have its own Yield Management module for rate maximization. NORTHWIND also will provide interface technology for credit card processing, call accounting, voice mail and other property-based systems.
NORTHWIND
60 Renfrew Drive, Suite #235
Markham, ON L3R 0E1
Phone: (905) 940-1923 ext - 229
1-888-NORTH88 (667-8488)
Fax: (905) 940-1925
Email:
Suburban Franchise Systems
Tracy Louthain
Edelman
1350 Spring St., Suite 500
Atlanta, GA 30309
Phone: (404) 262-3000
Fax: (404) 264-1431
E-mail: