NORTHWIND Successfully Completes Rollout of its Maestro ASP Front Office System to 65 Suburban Franchise System Properties

Markham, ON | NORTHWIND, a provider of enterprise property management and reservation solutions for hospitality, announced today it successfully completed the rollout of its Maestro(tm) Front Office and Yield Management Systems to 65 Suburban Extended Stay Hotels, franchised by Suburban Franchise Systems, Inc. (SFS). The Maestro system is deployed on a secure ASP architecture that incorporates a centralized database to consolidate chain information. Suburban Franchise Systems will utilize Maestro's extended stay property functionality and consolidated reporting, trend analysis, and forecasting to support the brand's sales and marketing strategies.

Warren Dehan, President of NORTHWIND's US Operations said, "The successful Maestro rollout to 65 Suburban Extended Stay Hotels makes this one of the largest ASP front office implementations anywhere. SFS is unique because it requires real-time corporate and owner access to its centralized database.

Maestro's robust multi-property, multi-owner functionality was a perfect fit for this ASP implementation. Since nearly all of Maestro's Front Office functions are accessed from a single screen, SFS hotel staff were able to learn the system quickly."

Suburban Extended Stay Hotels share the same client database for instant guest recognition system-wide, and individual hotels will have their own protected reservation databases for security. SFS will use consolidated chain statistical information to develop best practices across all properties. Each Suburban Extended Stay Hotel has its own Yield Management module for rate maximization. NORTHWIND provides interface technology for credit card processing, call accounting, voice mail and other property-based systems.

NORTHWIND will be exhibiting at HITEC 2004 in Dallas, TX at the Dallas Convention Center on June 21-24. Come by booth #822 to see and learn more about Maestro's new capabilities & features, and receive a one-on-one presentation and in-depth briefing of this advanced software.

About NORTHWIND - NORTHWIND (www.maestropms.com), known in the hospitality industry for its service and state-of-the-art technology, is widely respected for providing hotels, guests, and corporate management companies with flexible software solutions. Based in Markham, Ontario, Canada, with a network of dealers and offices worldwide, NORTHWIND is a leading supplier of software for hotel owners and operators who need to manage their enterprise in a real time environment for maximum operational control and profitability. Designed to handle any size hotel, resort, meeting/conference center, multi-property and for the enterprise, NORTHWIND's Maestro solution offers the most productive working environment, which includes the following suite of products: PMS, Sales & Catering, Club/Spa Management, Corporate Reservations Office, Multi-Property Management, Condominium Owner Management & Timeshare Owner Management, Yield Management, GDS Connectivity and ResEze (Internet Reservations). This comprehensive multi-platform (Windows 9X/NT/2000/XP, Unix/Linux, Terminal Server & Web Enabled) suite is recognized as the solution of choice for progressive and demanding organizations. NORTHWIND is a total solution provider that offers leading-edge technologies, and unparalleled training and support.

About Suburban Franchise Systems, Inc.- Suburban Franchise Systems, Inc. (SFS) is an Atlanta-based, franchisee-owned and operated company that directs the Suburban Extended Stay Hotel brand. A leader in the economy extended stay lodging segment, Suburban is committed to ensuring the success of each and every location through first-class marketing, operations support and development assistance to the owners and operators of Suburban Extended Stay Hotels. The company offers an affordable entry point for franchisees who want to invest in the extended stay segment, which consistently outperforms U.S. hotel averages. The chain includes 65 properties throughout the United States. For more information, visit www.suburbanhotels.com.

For more information, contact Chris Kornmayer at (678) 742-3300 or [email protected].