New York City– November 13, 2005 – Kaba, a worldwide leader in access control solutions, announced today at the International Hotel/Motel & Restaurant Show (IH/M&RS) at the Jacob K. Javits Convention Center, Booth 3157, the launch of its new customer support website.

The drive to provide unsurpassed customer satisfaction was behind the development of this new website. "It is important for our clients to buy not only a reliable and solution-based product but a business relationship as well", stated Mr. Bernard Lefebvre, Director of North American Sales for Kaba Lodging Systems. Kaba already offers a world-class client support program. The new Customer Support Website is an added-value service offered to Kaba clients free of charge.

“Our goal is to provide superior customer service. Our new support website supplements our actual services by allowing us to get closer to our customers and help them to run their business using our products”, says Michel Barriault, Director of Technical Services.

The new site provides comprehensive and easy-to-use support information along with a continually updated range of product promotions.

The Support site’s aim is to become the first resource for Kaba’s customers. The quantity and quality of information offered will allow them to get quick and easy answers to questions. Moreover, the website has been customized to every user’s profile. Content is delivered according to their profile.

The customer support website provides an interactive solution to obtain technical support information, access product updates, obtain troubleshooting tips, FAQs, downloadable brochures, on-line video demonstrations, installation guides and the latest product promotions.

“A site like this is updated every day so that the information is always accurate” says Michel Barriault.

For more information on Kaba’s Customer Support Website, visit http://connect.kabalodging.com, contact our Technical Support Group at 1-877-468-3555 or contact your local Kaba representative.

About Kaba | Kaba Lodging Systems, a Kaba company, is a worldwide leader in electronic access control solutions for the lodging industry. Kaba Lodging Systems has a security system for virtually every access control application or security need. The company’s many successes derive from its mission to deliver customer satisfaction and its commitment to offering state-of-the-art electronic locks.

Alexandre Guertin-Aird
Product Manager
1.877.468.3555 (6280)

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