Hotel Principe di Savoia and Swisscom Renew Their Partnership
Milan's most well-renowned five-star hotel, Il Principe di Savoia, has extended its partnership with Swisscom Hospitality Services as an Internet provider servicing its guest rooms, meeting rooms and public area. The renewal underlines the viability of Swisscom's approach to servicing hoteliers and their guests in the top-hotel segment.
Hotel Principe di Savoia, a member of the Dorchester Collection, has been building its unique reputation on latest innovations in technology and design as much as on timeless World luxury. Its 401 guest rooms are covered by a seamless wireless infrastructure, while its meeting area, which can host up to 1'000 guests, offers superior Internet connectivity at 30 Mb/s through a dedicated conference network. Swisscom pro-actively manages all IT components and bandwidth. A dedicated Swisscom account manager consults the hotel management and acts as an interface between the hotel staff and the various technical teams servicing the hotel and its guests.
"Service reliability and premium quality are obviously very important criteria for our selection of suppliers", says Ezio Indiani, General Manager of the Hotel Principe di Savoia. He adds: "As a leading five-star hotel, we continuously strive to improve and adapt our services to changing guest demand. This is exactly what Swisscom is doing as a service provider. Over the past five years, they have kept improving their services in terms of performance and attractiveness, by proposing new service concepts such as newspaper downloads or wireless room printing. Moreover, we have one central contact person at Swisscom, who pulls all the strings with his technical back-up teams. This is very convenient indeed."
Hotel Principe di Savoia started contracting Swisscom in 2004 to bring high-speed Internet to its guest rooms and shortly thereafter, to set up a business center. In the meantime, the collaboration has broadened to include joint IT infrastructure planning and daily business support, especially for the Banqueting department where the Swisscom Account Manager helps facilitate event planning with the hotel's corporate clients.
"I am delighted that Hotel Principe di Savoia has confirmed us to be their preferred Internet service partner", says Leo Brand, CEO of Swisscom Hospitality Services. "Providing impeccable services every day and every minute to their guests, Dorchester Collection and Hotel Principe di Savoia truly inspire us. Our mission is to meet their highest service expectations and help them become more efficient by running multiple services over an integrated IT infrastructure which can be serviced through a single provider, that is, Swisscom."
Dominating the Piazza della Repubblica, the Hotel Principe di Savoia is a luxury five-star hotel that has been the natural home for international travellers and cosmopolitan society since the 1920's. Its imposing neoclassical facade hides one of the world's most luxuriously appointed hotels. With its superb location, superlative facilities and outstanding standards of service, the Hotel Principe di Savoia offers a winning mix of traditional luxury combined with the latest innovations in technology and design. The hotel's grand main entrance is a welcoming gateway to the hotel's 401 richly appointed rooms and suites, and to an unforgettable stay in Milan. The Hotel Principe di Savoia offers a vast array of services as would be expected of Milan's most well-renowned five-star hotel.
http://www.hotelprincipedisavoia.com