Swisscom provides convergent IPTV and Internet access services to Hilton Dalaman Golf Resort & Spa
Hilton Dalaman Golf Resort & Spa near Sarigerme, Ortaca Turkey, has selected Swisscom as an integrated solution provider for its Internet access and guest room entertainment services. Through its IPTV solution, featuring live TV programs and blockbuster movies in high-definition (HD) quality, Swisscom delivers an exclusive viewing experience. Its premium Internet offering further contributes to the Resort's outstanding service profile.
Hilton Dalaman Golf Resort & Spa near Sarigerme, Ortaca Turkey, has selected Swisscom as an integrated solution provider for its Internet access and guest room entertainment services. Through its IPTV solution, featuring live TV programs and blockbuster movies in high-definition (HD) quality, Swisscom delivers an exclusive viewing experience. Its premium Internet offering further contributes to the Resort's outstanding service profile.
Having opened to the public last week, Hilton Dalaman Golf Resort & Spa is a luxury holiday destination and a top meeting venue for corporate clients, especially during the winter months; the convention center will open in 2010. The Resort has 410 fully equipped suites and guest rooms and boasts exceptional leisure facilities including a health club, a spa, a golf course and a private beach area. Less obvious but no less important is the Resort's state-of-the-art data network: Fibre-optic cables provide exceptional bandwidth in all hotel areas, while a wireless network overlay adds comfort for guests connecting to the Internet from their Wifi-enabled devices.
"Service quality is paramount for us. As one of the leading 5-star Hilton Worldwide Resorts, we want to offer our guests a TV experience that is as good, or even better than their home entertainment", says Kamil Berk, General Manager of the Hilton Dalaman Golf Resort & Spa. "Swisscom IPTV meets this expectation; it is a beautiful solution that harmoniously integrates with our own guest services. At the same time, Swisscom has the most differentiating Internet service, with remarkable extra services and a helpline supporting our guests during day- and night-time in eight languages, including Turkish."
The Hilton Dalaman Golf Resort & Spa is the first hotel in Turkey to offer an HD TV experience. Guests have access to live-TV programs and a large variety of movies in full high-definition (HD) quality, available in up to 6 languages. The solution also enables a consolidated view of all guest amenities, from spa treatments to hotel promotions to self-service options for the guest. Swisscom's Business Internet service includes more service options such as worldwide phone calls from the room telephone, Wireless document printing to the lobby's business center and access to the latest editions of 600 international newspapers.
"It is a great honor for me to accompany Hilton in its strategic expansion to Turkey and to service its second resort in Europe", says Leo Brand, CEO of Swisscom Hospitality Services. "I am convinced that our convergent guest services will meet the highest service expectations of Hilton's clientele. At the same time, through our Managed Network Services we will make best use the property's network infrastructure, enabling the hotel management to reduce operational cost and achieve higher levels of service integration and personalization."
About Hoist Group
Hoist Group is the complete hospitality partner for hotels, health care institutions and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High Speed Internet Access, conference services, TV & content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains, flagship independent hotels and public hospitals have entrusted their IT to Hoist Group. Based in Sweden, the company has offices in a total of 18 countries in the EMEA region. Learn more about the company at www.hoistgroup.com.