Xn Hotel Systems’ protel PMS and dotPOS Point of Sale selected by the Headland Hotel, Newquay’s original four-star luxury hotel
Set apart from the hubbub of Newquay on its own rugged promontory overlooking Cornwall’s Fistral beach – the UK’s surfing capital – The Headland, with 96 bedrooms and 39 cottages, exudes a blend of Victorian grandeur and casual luxury. A classic icon of the stunning coastline on which it stands, this four-star hotel is a family-run establishment with charming staff who will make you feel like a very special guest.
The decision to implement new systems was driven largely by the desire to maximise sales and revenue opportunities across all channels through the intelligent use of the PMS and interfaced systems. It also presented an opportunity to streamline existing operational processes for an improved guest experience, particularly in the F&B department. The management team at the Headland evaluated the market leading solutions and settled upon Xn Hotel Systems as their PMS and POS partner.
“Xn’s systems came highly recommended and the company’s reputation for support and service was endorsed by the existing clients we approached during our research”, stated Veryan Armstrong, Head of Sales & Revenue. “We look forward to reaping the benefits of the protel and dotPOS implementation in the coming months”.